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Customer Service Unloader

Location:
Humble, TX
Posted:
September 28, 2022

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Resume:

Lawrence Harris

Houston, TX *****

********************@***********.***

+1-281-***-****

Astute, results-oriented, self-motivated professional, with a passion for excellence. Able to employ creative approaches and meet or exceed all designated objectives. Ability to comprehend complicated information. Proven ability to adapt to new surroundings while remaining continuously observant, physically capable, and mentally alert under pressure. Relevant skills include:

• Active secret security clearance

• Experienced with patrols, security, and conducting safety investigations

• Able to operate electronic equipment

• Effective manager and team player

• 6 years’ experience in the U.S. Army serving at stations in the US and overseas

• Interpersonal Skills

• Handling work stress

• Dependable

• Continuous Learner

• Operating Safely

Authorized to work in the US for any employer

Work Experience

Food Service Specialist (92G)

U.S. Army - Fort Riley, KS

September 2016 to September 2022

• Cooked for over 1500 soldiers in a fast-paced environment while keeping culinary areas cleaned for my first 2 years.

• Trained and mentored over 25+ new soldiers for 4 years on proper food handling, correct temps and stocking/ storing food.

• Managed incoming food products coming into and out of the restaurants for 4 years.

• 2 years of money management with food orders.

• Maintained over $25,000 worth of military equipment

• Maintained a safe environmental workspace

• Supervised restaurant facilities

Stockroom Associate

Ross Dress For Less - Houston, TX

November 2015 to September 2016

• Stocked Products

• Cashier

• Received incoming shipments

Unloader

UPS - Stafford, TX

July 2015 to October 2015

Responsibilities

Unload and scan boxes

Cashier/Customer Service

Goodwill industries - Houston, TX

April 2015 to July 2015

Responsibilities

Cash handling

Team member

Target - Houston, TX

April 2014 to January 2015

Target

Detected suspicious activities and watched for criminal acts and rule infractions. Greeted customers in a timely fashion while quickly determining their needs. Recommended merchandise to customers based on their needs and preferences. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Responded to customer questions and requests in a prompt and efficient manner. Contacted other store locations to determine merchandise availability. Engaged with customers in a sincere and friendly manner. Completed all cleaning, stocking and organizing tasks in assigned sales area. Prioritized helping customers over completing other routine tasks in the store. Contributed to team success by exceeding team sales goals by number %. Planned and executed project

Processed cash and credit payments rapidly and accurately. Placed special merchandise orders for customers.

Worked night and weekend shifts during holiday season, securing $ number in of orders in Time Period Recommended new Product or Service Name to customers, resulting in a number % in add-on business. Answered customer questions about product availability and shipment times. Team member

Concessions Minute Maid Park - Houston, TX

July 2013 to October 2013

Houston

Served Food and Drinks to customers.

Directed Customers to seating areas

Member

Contemperary Service Company - Houston, TX

August 2012 to November 2012

Houston

Made sure the area was safe and secured for all that attended each and every event. Monitored and reported suspicious activities to local authorities. Denied entrance to the building to unauthorized persons. Education

Architecture

Houston Community College - Houston, TX

2014 to 2015

Architecture/ Computer Engineer

Texas Southern University - Houston, TX

2012 to 2014

High School Diploma

Westbury High School - Houston, TX

2008 to 2012

Skills

• Stocking (4 years)

• Retail (2 years)

• Mathematics (7 years)

• Graphic Design (1 year)

• Teamwork (8 years)

• Team Building (4 years)

• Powerpoint (6 years)

• Public Speaking (2 years)

• Strategic Planning (6 years)

• Customer Service (9 years)

• CSS (Less than 1 year)

• Adobe Photoshop

• Adobe Creative Suite

• Project Planning

• Adobe Illustrator

• Food Handling (6 years)

• Photography

• Video Editing

• Food Service (6 years)

• Layout Design

• Food Preparation (6 years)

• Search Engine Optimization (SEO)

• Agile

• Program Management

Military Service

Branch: United States Army

Service Country: United States

Rank: Specialist

September 2016 to September 2022

• Cooked for over 1500 soldiers in a fast-paced environment while keeping culinary areas cleaned for my first 2 years.

• Trained and mentored over 25+ new soldiers for 4 years on proper food handling, correct temps and stocking/ storing food.

• 4 years of managing incoming food products coming into and out of the restaurant.

• 2 years of money management with food orders.

• Maintained over $25,000 worth of military equipment

• Maintained a safe environmental workspace

• Supervised restaurant facilities

Commendations:

• AAM-8

• AGCM-1

Certifications and Licenses

Food Handler Certification

Secret Clearance

Assessments

Security guard skills — Highly Proficient

September 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Proficient September 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Learning agility — Highly Proficient

September 2022

Learning and applying new information

Full results: Highly Proficient

Warehouse safety — Proficient

September 2022

Using safe practices in a warehouse setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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