Center Representative Service

adsrqe@r.postjobfree.com 323-***-**** Los Angeles, California 90043

PROFESSIONAL SUMMARY

Focused, dedicated and competent professional with over 8 years experience as education instructor, customer care specialist and retail associate. Passionate about public service with the ability to focus on the big picture, excellent problem solving skills with an instinct for anticipating the needs of students, clients and customers. Proven ability to exercise patience while proving support to students and clients utilizing various resources and organizational tools. Enthusiastic excellent communicator with an amenable attitude toward my responsibilites and my colleages. Diplomatic communicator with great organizational skills, ability to multi-task and willingness to adherence to company policies and procedures.

WORK HISTORY

teacher and primary instructor for K

3 Grades

Deliver highly effective daily lessons based on student need, rooted in research-based instructional practices

Utilize research-based best practices in daily planning and classroom instruction

Create a joyful, caring, and loving classroom environment for all students

I was promoted to regional manager

My job was to recruit parents for new students and contract individuals with set skills

I also was tasked with marketing campaigns for the company.

Kelly Services. Los Angeles, CA

Call center representative 12/2010 - 08/2021

I answered customers' questions concerning company products/services, policies, and procedures

In addition, I resolve issues, take orders, handle returns, and respond to customer complaints

I answered emails and calls daily while maintaining inventory and factory items records of arrival and Inspected finished goods for quality assurance helped Labeled and packaged beauty and body products on a factory line.

Blue Star Virtual Learning, Learning Program. Los Angeles, CA

Virtual 01/2020 - 07/2021

SKILLS

Persuasive Speaking Skills

Adaptability

Ability to Use Positive Language

Clear Communication Skills

Attentiveness

Time Management

Advance in Microsoft office software

Communication tools

Social Media

Spreadsheets

Word Processing and Desktop Publishing Tools

Microsoft Office Suite

Microsoft Publisher

Google Docs

EDUCATION

Los Angeles, CA

Certificate in Food Handlers, Safe Serve

Torrance, CA

Certificates in Vocational Training for Accounting, SCROC

Los Angeles Southwest Community College

Los Angeles, CA

Paralegal

Morningside High School

Inglewood, CA

Diploma

Lanelle Bishop

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