stay at home mom
Resume:
Sharon Orellano
Rehoboth, MA 774-***-**** **********@*****.***:
EDUCATION
Quinnipiac University- New Haven, CT
Bachelor of Arts - Social Services
May 2003
Bachelor of Arts- Political Science
In Progress
WORK EXPERIENCE
Dunkin Donuts
540 Brayton Ave
Fall River, MA 08/2003-10/2022
● Manager
Ensured high standards of customer service were maintained
Followed Brand standards on safety, food safety, & sanitation guidelines & strictly implemented those standards
Maintained a guest first culture
Executed marketing initiatives
Hired & fired employees based on company needs and employee performance
Train & develop staff on new procedures and products
Managed staff schedule to ensure all shifts were covered
Monitored employee productivity & performance to ensure standards are being met
Motivated & encouraged staff to meet selling targets
Resolved customer complaints
Prepared daily & weekly report on sales
Processed payroll
Handled daily cash outs
Maintained inventory of supplies
Volunteer and Special Interests
● Volunteered for the SMILES Mentoring Program in Fall River 2008-2010
● World traveling with a goal to visit all continents
● Reading
● Exercising (Pilates, Spin, & walking )
● Attending weekly music classes with my son
REFERENCES
● Kerilyn Blood
Emergency Room Technician
Charlton Hospital
Coworker at Dunkin from 2017-2022
Sharon Orellano
Rehoboth, MA 774-***-**** **********@*****.***: Samantha Whitehead
Direct Care Instructor
Cooperative Production Inc
Coworker at Dunkin from 2016-2018
Kaitlyn Medeiros
Assistant Manager of Packaging Department
Wrights Dairy Farm & Bakery
Shift Leader at Dunkin from 2016-2020
Shannon Lambert Dasilva
Operations Manager
Dunkin Brands
Store Operations Manager 2018-2022
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