Customer Service / Vocational Nurse
Resume:
La Puente, CA *****
******@*******.***
Sulema Salazar De Lopez
Objective
To find a position offering challenge and growth, where my experience and training would be mutually beneficial.
Experience
2009-Present Things Remembered Cerritos, CA
Store Manager/Training Manager
Responsible for achieving sales and other financial goals.
Analyzed financial reports and tracked store progress as well as setting goals
for sales associates.
Interview, hire & train sales staff in accordance to company guidelines as well as
training management personnel throughout the district on proper sales procedures.
Planned and prepared work schedules as well as managing payroll hours.
Coordinated sales promotions and merchandise displays utilizing creativity and
store directives to reach maximum sales effectiveness.
Proficient in product engraving and training of store engravers.
Selected as a “must win” store due to stores sales reaching above standard goals.
Selected to manage newly renovated “Million Dollar” store both maintaining
sales goals and training personnel.
2008-2009 Forever 21 Brea, CA
Manager
Ensured proper floor coverage and floor management to maximize store volume.
Motivated, trained and developed associates individually in all business aspects.
Developed a profitable work environment through customer service, sales
generation, proper floor coverage, visual presentation and a well-developed staff.
Implemented loss prevention procedures to minimize store shrinkage.
Assisted in reaching sales goals leading to store maintaining $8M yearly sales.
2005–2006 Dream Dinners, Inc. Diamond Bar, CA
Store Manager
Responsible for store operations and sales.
Balanced inventory levels and changing schedules.
Implemented training of food safety and procedures.
Recruited new clients and managed scheduling of sessions.
Responsible for customer service and effectively handling customer issues.
2003–2005 Children’s Place Santa Ana, CA
Co- Manager
Visual specialist in charge of store changes.
Responsible for recruiting and training new associates.
Implemented outside store marketing, resulting in increased sales.
Processed weekly payroll and developed work schedules.
2001 Halloween Club Santa Fe Springs, CA
Manager
Managed cashier’s daily receipts, and store deposits.
Supervised customer service and resolved conflicts with customers.
Supervised merchandising staff and aided in expanding sales promotions.
1994–2001 Victoria’s Secret Montebello, CA
Storeroom Manager
Responsible for merchandising levels, flow, and visual marketing.
Worked closely with District Manager on new projects, goals, and trends.
Reorganized stockroom resulting in higher efficiency and increased sales.
Co-managed complete store operations and consistently met company goals.
Education
1992–1993 Rosemead Nursing Rosemead, CA
Licensed Vocational Nurse
1989–1992 Schurr High School Montebello, CA
High School Graduate
Languages
Bilingual – English/Spanish.
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