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Restaurant Server Customer Service

Location:
North Hills, CA
Posted:
September 27, 2022

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Resume:

Alex Alonso

CONTACT INFO: +1-213-***-**** Email: adsrly@r.postjobfree.com

LANGUAGES Bilingual English and Spanish, Portuguese (Basic)

Experience:

July 2022-Present

LaLa’s Argentine Grill

Argentine Grill Restaurant located in Studio City, CA

Server:

Assist customers in order selection, recommended specific menu items, and ensured prompt, accurate service. Ensure high guest check averages by suggesting and selling additional food and beverage items. Continually visited guest tables to promote inviting and attentive service. Provide direct assistance to bartender and lounge staff.

•Positive and friendly Restaurant Server with experience working in a fast-paced food preparation environment..

•Knowledge of wine pairings and alcohol in general

•Dedicated to ensuring customer satisfaction by remaining accessible and friendly.

•Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.

•Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.

•Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.

•Successful multitasking while remaining professional and courteous in fast-paced environments.

SERVER

La Pergoletta - Los Angeles

Los Feliz, CA 2017-July 2022

Fast Paced Italian Homestyle Restaurant locate2 in Los Feliz & Echo Park, CA.

Server:

Assist customers in order selection, recommended specific menu items, and ensured prompt, accurate service. Ensured high guest check averages by suggesting and selling additional food and beverage items. Continually visited guest tables to promote inviting and attentive service. Provided direct assistance to bartender and lounge staff. Conducted inventory tracking and restocked supplies.

•Positive and friendly Restaurant Server with experience working in a fast-paced food preparation environment.

•People skills proven by success as a server with a consistent 20% percent on tips.

•Knowledge of wine pairings and alcohol in general

•Dedicated to ensuring customer satisfaction by remaining accessible and friendly.

•Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.

•Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.

•Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.

•Successful multitasking while remaining professional and courteous in fast-paced environments.

•Experience in Homebase system and Clover for 3 years.

Social Media Manager for 1.5 Years

Post high-quality items of food

Post seasonal, daily, or weekly menus

Showcase customer content

Communicate with customers

Share recipes

Show behind the scenes shots and videos

Highlight employees like chefs, servers, bartenders, and others

Share changes in hours or additional locations

Host :

• Greet guests, answer phones, seat customers at tables, and present menus in a

•professional and courteous manner

•Prepare seating arrangements and organize reservations to ensure guest satisfaction

• Always maintain a professional appearance and address customer inquiries with

•good listening skills and problem-solving abilities

• Inspect dining room for proper supply levels and cleanliness

•Follow-up with diners to ensure their satisfaction with their dining experience and

•address additional requests

• Manage a two-seating per night reservations system, with 200 diners per seating

Other Skills

•Maintain stock and inventory

•Efficient written and verbal communication skills in Spanish, English and Portuguese (Basic)

•Thorough understanding of current health and safety guidelines

•ABC Certified Food Handler.

•Cleaned tools and equipment used in maintenance and repair work

•Volunteered to assist in correcting defective parts returned, resulting in customer satisfaction

Previous Experience:

APM Terminals. SERVCONT SRL

Reference: Hugo Bolla: Owner+549**********

Reefer Technician

•Doing Various tasks< such as chassis inspection and making repairs on generators and Pre/Trip. Mounting Gensets Troubleshoot and repairs on reefers and PreTrip InspectionsToo.

•Monitor reefer containers making sure all are In Range and have no Alarms before loading on Ships.

•Work on Carrier and Thermoking Units.

•Check for pipes, valves, lines connections for leaks, using pressure gauge.

SOUTH POINT STUDIO Long Beach, CA

Reference: Ruben, Owner+1-818-***-****

Drywall Installer and Finisher Assistant included:

•Planned the installation by marking the lines on the drywall and using various measuring instruments such as tape measure, combination square and compass/scribe

•Monitored the installation of the wallboards on the interior walls by the use of wooden studs with the help of various hand tools

•Participated in application of building codes and acoustical tiles

•Trimmed the edges of the wallboard to maintain an even joint

•Participated in application of texturing and compound for ceilings

•Developed metal molding and implemented sanding of rough spots

•Provided assistance in application of plaster and construction materials

EXTRAORDINARY MOVERS, Studio City, CA

Reference: Anthony Fiori, Owner +1-310-***-**** 2017-Present

Mover

•Loaded, unpacked and packed items, disassembled and assembled furniture for residential and commercial accounts

•Provided safe, on-time, and dependable transportation with a safe driving record

•Assisted customers during the moves with excellent customer service

•Accountable for handling client property safely and efficiently

•Coordinated pick-ups and deliveries with clients

•Prioritized routes based upon job size and complexity

•Enabled special requests in terms of moving furniture and made arrangements to meet all needs.

•Made inventories & records of the furniture, material and supplies received for delivery. Delivered and made sure that each is well accounted for.

MS Welding Shop, SF Valley, CA

Walter: Shop Manager: +1-818-***-****

Welder:

•Demonstrated attention to detail during the process of fabricating small components, welding them together for assembly at the building onsite location

•Ensured steel components were painted to prevent rust.

•Created building frame by erecting columns, positioning joists and girders, and ensuring all were welded in place in accordance with blueprints.

•Performed pre-welding layout design work and jig preparation, fabricated items, and selected the proper welding tools and material to complete projects.

•Ensured adequate welding supplies are ordered and available.

•Helped train, instruct, and assisted welders and other personnel.

•Performed other duties as assigned.

•Tested welds for quality and tolerance

THE CASE PLACE

BUY, SELL, TRADE, & MOBILE REPAIR FOR ALL ROAD CASES

Reference: Dennis Blanchette - Owner +1-818-***-**** Jannuary 2017 -April 2017

Repairman

•-Customization

•Maintenance & Repair

•Transport, Loading Unloading

•Case Rental at North Hollywood

•Client for Pro Audio and Video Equipment

ACADEMIC BACKGROUND

ORT Institute

MUSIC PRODUCTION

Degree in Music and Guitar. Graduated in 2015

RANNELAGH COMMUNITY SCHOOL

Class of 2007

Bachelor's Degree in social studies

English Degrees < Cambridge: First Certificate, Cambridge Advanced ( CAE) Cambridge Preliminary, Cambridge IGCSE

AUSTRALIAN COLLEGE OF ENGLISH - Sidney, Aus

Class of 2007 Academic English



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