Yvette R. Leyva

**** **** **** **., #* San Jacinto, CA 92583

951-***-**** adsrl8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

10+ years of Administrative Experience (legal, insurance, home mortgage, medical. Current Live Scan DOJ)

PROFESSIONAL WORK EXPERIENCE

Big B’s Plumbing, Murrieta, CA May 2022 – Present

Customer Service Representative (Manpower Temp Agency)

Answer incoming calls from existing & potential customers

Verify / Input customer’s information & schedule service calls

Dispatch technicians to calls as needed

Follow up with missed calls & call customers to see if services needed, process accordingly

Hemet Home Health Care, Hemet, CA July 2021 – Feb 2022

Scheduling Coordinator/Administrative Asst

Assigned LVN’s to see patients (Microsoft Excel spreadsheet updated regularly)

Verified patient’s insurance, requested updates as needed (maintained in Excel Spreadsheet)

Created/updated Excel spreadsheets (case load for each nurse & HHA)

Created staff list / reports using Microsoft Word/Excel

Cornerstone First Mortgage, San Diego, CA Nov 2020 – May 2021

Loan Officer Assistant / Loan Processor – Boyd Branch – Branch closed

Provided daily support to the mortgage loan officer

Updated clients regarding items needed/requested (Microsoft Word)

Ordered appraisals, verified employment, ran DU, ran & reviewed credit reports, requested & cleared underwriting conditions. Assisted LO and borrowers with mortgage needs

Used Blend & Encompass software to manage applications and updates on loans

Communicated, worked with borrowers, escrow officers and realtors

AppleOne Employment Services, Temecula, CA Apr 2019 – Mar 2020

Campus Operations Coordinator – University of Phoenix (Sept 2019 – Mar 2020) – Temp

Prepared 14 classrooms daily, stock supplies for instructors

Processed, distributed attendance and instructor rosters, record/tracked student absences

Solar Eclipse, Sales Force, SGA (Simplified Global Attendance) to manage student/teachers

Administrative Assistant – S&J Supply (Apr 2019 – Aug 2019) - Temp

Handled heavy phones, transferred to sales and manager teams

Processed/reviewed billing, RMA’s, sales orders and sent to corporate office upon completion

Ordered offices supplies, organized supplies in supply room

TGI Friday’s Temecula, CA Dec 2017 - Mar 2019

Hostess (restaurant closed down)

Greeted, seated guests, handled heavy phones, took to-go food orders, assisted servers/managers as needed

Maintained cleanliness and order in ladies bathrooms, restocked supplies

Yvette R. Leyva

Page 2

AXA Advisors San Diego, CA Jan 2006 - May 2016

Administrative Assistant (manager recently deceased)

Handled multiple line switchboard/receptionist responsibilities as needed

Greeted clients, composed correspondence, filed, faxed, copied documents

Ordered prospectuses for investment clients, processed client investment applications

Software/Websites:

Microsoft Office (proficient in Word, Excel), Sales Force, Solar Eclipse, SGA, Quicken, Encompass, Blend, VA/FHA Website, Settlement One Credit, Zendesk, Kinnser, CSLB, GovPartner, ServiceTitan, CallSource, & SwipeSimple

REFERENCES

Precious Butler, RN

Hemet Home Health Care

951-***-****

adsrl8@r.postjobfree.com

Adam Black, Staffing Consultant

Apple One Temp Agency

951-***-****

adsrl8@r.postjobfree.com

Carrie Macy, LOA

Cornerstone First Mortgage

336-***-****

adsrl8@r.postjobfree.com

Contact this candidate