Skills

Gyasi Griffin

Mortgage Loan Closer

Frederick, MD, 21702

949-***-****

adsrl6@r.postjobfree.com

Deadline-oriented Mortgage Loan Closer with proven history of poise and patience working closely with range of different personalities. Critical thinker with an eye for checking important mortgage documents for accuracy.

Highly proficient with a background managing mortgage loans for quick closing schedules. A driven Mortgage Loan Closer promoting exemplary talents in mentoring junior staff members, coordinating document delivery and assessing insurance certifications. 15 years of expertise working in high-volume environments. A knowledgeable professional with a background reviewing documentation in accordance with corporate procedures. Exceptional communication skills that have been honed collaborating with attorneys, title company representatives and customers.

Skilled in Encompass

Excellent

Closing meeting scheduling

Excellent

Mortgage-related documents

Excellent

Conventional, FHA, VA Loan Expert

Excellent

Payment collection

Excellent

Financial transactions expertise

Excellent

Deep knowledge of bankruptcy processes

Excellent

Financial analysis aptitude

Excellent

Home loan needs

Excellent

Work History

Property appraisal arrangements

Excellent

Client engagement and assistance

Excellent

Loan lifecycle oversight

Excellent

2019-09 - 2022-03 Mortgage Loan Closer

Network Capital Funding Corporation, Irvine, CA

Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.

Prepared all paperwork for loan package and arranged final closing meeting. Provided highest level of service and support to customers, closing agents and realtors.

Communicated closely with inter-company staff members to promote quick and effective loan workflow.

Reviewed loan files and updated to match current standards. Worked with underwriters to fix application problems and resolve issues. Explained different types of loans pertaining to client situations. Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.

Fielded customer complaints and provided solutions. Proactively identified solutions for customers experiencing credit issues. Monitored pipelines to track and log status of loans. Explained very technical financial information to applicants in easy to understand language.

Established plans and payoffs for customers' loans, prioritizing control of overall costs.

2016-10 - 2018-12 Sr Loan Processor

The Best Refi, LLC, Aliso Viejo, CA

Evaluated approvals against established bank and government lending standards.

Handled any conditions sent from underwriting departments. Reviewed financial statements and contacted institutions and customers to clarify details.

Set up and completed loan submission packages.

Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

Coordinated closing process with attorneys, title companies and government clerks.

Upheld complete confidentiality of all submitted information according to release guidelines.

Maintained long-term relationships with customers to provide best-in-class customer service.

Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.

Processed loans within various departments to achieve timely, accurate and fair proceedings.

Prepared documents for underwriting by verifying client income, credit reports and other information.

Checked packages for appropriate documentation.

Provided quick turnaround times to maintain fast-past schedule. Produced and submitted completed loan packages to title and escrow professionals.

Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

Assessed customer account histories to determine previous compliance with payment plans and loan terms.

Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

Reviewed and validated details of loan applications and closing documentation.

Filed completed loan applications with underwriting and made approval or denial recommendations.

Consulted with outside vendors to identify and resolve loan closing issues. Verified credit histories, personal references and employment backgrounds for each applicant.

2016-03 - 2016-10 Sr Loan Processor/Underwriter

Sun West Mortgage Company, Cerritos, CA

Evaluated approvals against established bank and government lending standards.

Upheld complete confidentiality of all submitted information according to release guidelines.

Handled any conditions sent from underwriting departments. Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

Reviewed financial statements and contacted institutions and customers to clarify details.

Coordinated closing process with attorneys, title companies and government clerks.

Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.

Processed loans within various departments to achieve timely, accurate and fair proceedings.

Maintained long-term relationships with customers to provide best-in-class customer service.

Provided quick turnaround times to maintain fast-past schedule. Prepared documents for underwriting by verifying client income, credit reports and other information.

Checked packages for appropriate documentation.

Produced and submitted completed loan packages to title and escrow professionals.

Filed completed loan applications with underwriting and made approval or denial recommendations.

Consulted with outside vendors to identify and resolve loan closing issues. Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

Reviewed and validated details of loan applications and closing documentation.

Verified credit histories, personal references and employment backgrounds for each applicant.

2009-02 - 2016-03 Sr Loan Processor/Manager

G.T.G Consulting, San Bernardino, CA

Evaluated approvals against established bank and government lending standards.

Set up and completed loan submission packages.

Coordinated closing process with attorneys, title companies and government clerks.

Upheld complete confidentiality of all submitted information according to release guidelines.

Handled any conditions sent from underwriting departments. Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

Reviewed financial statements and contacted institutions and customers to clarify details.

Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.

Processed loans within various departments to achieve timely, accurate and fair proceedings.

Collaborated with stakeholders about extension, guarantees and charges. Provided quick turnaround times to maintain fast-past schedule. Maintained long-term relationships with customers to provide best-in-class customer service.

Checked packages for appropriate documentation.

Prepared documents for underwriting by verifying client income, credit reports and other information.

Collaborated with stakeholders to manage loan files and databases and prepare general correspondence.

Reviewed and validated details of loan applications and closing documentation.

Filed completed loan applications with underwriting and made approval or denial recommendations.

Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

Assessed customer account histories to determine previous compliance with payment plans and loan terms.

Consulted with outside vendors to identify and resolve loan closing issues. Verified credit histories, personal references and employment backgrounds for each applicant.

Produced and submitted completed loan packages to title and escrow professionals.

Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

2006-01 - 2009-01 Sr Loan Processor/Processing Manager Mid Atlantic Capital, Sewell, NJ

Evaluated approvals against established bank and government lending standards.

Coordinated closing process with attorneys, title companies and government clerks.

Upheld complete confidentiality of all submitted information according to release guidelines.

Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

Reviewed financial statements and contacted institutions and customers to clarify details.

Handled any conditions sent from underwriting departments. Set up and completed loan submission packages.

Provided quick turnaround times to maintain fast-past schedule. Checked packages for appropriate documentation.

Processed loans within various departments to achieve timely, accurate and fair proceedings.

Prepared documents for underwriting by verifying client income, credit reports and other information.

Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.

Maintained long-term relationships with customers to provide best-in-class customer service.

Assessed customer account histories to determine previous compliance with payment plans and loan terms.

Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

Produced and submitted completed loan packages to title and escrow professionals.

Verified credit histories, personal references and employment backgrounds for each applicant.

Consulted with outside vendors to identify and resolve loan closing issues. Reviewed and validated details of loan applications and closing documentation.

Filed completed loan applications with underwriting and made approval or denial recommendations.

2001-09 - 2006-01 Sr Loan Processor

Advocate Mortgage Group, Baltimore, MD

Evaluated approvals against established bank and government lending standards.

Coordinated closing process with attorneys, title companies and government clerks.

Set up and completed loan submission packages.

Reviewed financial statements and contacted institutions and customers to clarify details.

Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

Handled any conditions sent from underwriting departments. Upheld complete confidentiality of all submitted information according to release guidelines.

Maintained long-term relationships with customers to provide best-in-class customer service.

Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.

Processed loans within various departments to achieve timely, accurate and fair proceedings.

Provided quick turnaround times to maintain fast-past schedule. Checked packages for appropriate documentation.

Prepared documents for underwriting by verifying client income, credit reports and other information.

Set up, stored and updated customer files, department records and regulatory paperwork.

Filed completed loan applications with underwriting and made approval or denial recommendations.

Verified credit histories, personal references and employment backgrounds for each applicant.

Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

Consulted with outside vendors to identify and resolve loan closing issues. Education

Reviewed and validated details of loan applications and closing documentation.

Assessed customer account histories to determine previous compliance with payment plans and loan terms.

Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

Produced and submitted completed loan packages to title and escrow professionals.

2000-02 - 2001-09 Jr Loan Processor

Shapell Industries, Inc (Builder/Developer), Beverly Hills, CA Provided quick turnaround times to maintain fast-past schedule. Maintained long-term relationships with customers to provide best-in-class customer service.

Set up and completed loan submission packages.

Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.

Prepared documents for underwriting by verifying client income, credit reports and other information.

Processed loans within various departments to achieve timely, accurate and fair proceedings.

Coordinated closing process with attorneys, title companies and government clerks.

Evaluated approvals against established bank and government lending standards.

Upheld complete confidentiality of all submitted information according to release guidelines.

Checked packages for appropriate documentation.

Set up, stored and updated customer files, department records and regulatory paperwork.

Consulted with outside vendors to identify and resolve loan closing issues. Produced and submitted completed loan packages to title and escrow professionals.

Verified credit histories, personal references and employment backgrounds for each applicant.

Reviewed and validated details of loan applications and closing documentation.

Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

1997-06 - 1999-06 Business Administration

Citrus College - Glendora, CA

Software

Point Mortgage Operating System

Excellent

Encompass Operating System

Excellent

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