Customer Service

Christina Austin

Cleveland, Oh *****: 216-***-****

Experienced and skilled in optimizing workload by providing excellent customer service with a highly respected organization dedicated to producing positive outcome and delivering excellent customer care – Remotely,

Business Manager

Austin-Hammer Enterprise, LLC-Cleveland, Ohio

January 2015 – Present

Providing excellent customer service to all client in a timely manner

Managing daily reports of transactions

Designing and ordering all incoming and outgoing inventory for the customer

Coordinating schedules and assigned employee shifts

Enforcing company policies and procedure

Assistant Manager

Circle K – Fairview, Ohio

October 2018 to January 2022

Provided excellent customer service

Promoted to Assistant Manager after 4 months

Managed a group of associates and team members

Oversaw daily store operations

Trained new employees on processes and procedures

Bachelor's degree in Business Administration

AIU Online – Illinois

July 2022 – Present

Skills

Customer service

Excellent written and verbal Communication

Creative and Critical thinking

Leadership

Problem solving

Active listener

Conflict resolution

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