KIMBERLY SMALLING
*** ****** **** ********* ***, Madisonville Tn 37354
865-***-**** *********@*****.***
OBJECTIVE
To obtain a remote position with an established company with opportunity for growth.
SKILLS & ABILITIES
Accounts Receivable (AR) – Medical Coding ICD -10
Medical Terminology – Billing Process
U.S Health Insurance Portability and Accountability Act (HIPAA) Accountability, and on time while complying with employer rules and regulations.
Leadership/Management experience
Teamwork
Data Entry – Microsoft Excel
Communication/customer service
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WORK EXPERIENCE
October 2020 –
January 2021
Call Center agent, Paramount staffing LLC
Phone: 404-***-****
Job Responsibilities:
Answering calls from store representatives.
Worked with customer/Representatives to manage service plans and payments.
Worked with customers to reconcile payments and Bills. Reason for leaving position: Moved back to Tennessee. June 2021 –
February 2022
Ticket supervisor, Smoky Mountain Flyers
Phone: 865-***-****
Job Responsibilities:
To Sale tickets to customers
Resolving customer issues
Supervisory of new employees
Day to Day running of attraction
Maintain clean environment/ work place
Reason for leaving position: Became in home care giver for Mother EDUCATION
2016 Associates Degree in Bill and Coding, Tampa Florida, Ultimate Medical Academy.
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