Medical Assistant Front Desk

LR Lupe Rodriguez

Oxnard, United States ***** 805-***-****

***********@*****.***

PROFESSIONAL

SUMMARY

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. SKILLS Sensitive Information Handling

Call Forwarding

Telephone etiquette

Word processing

Mail handling

Cash Handling

Sorting and labeling

Verbal and written communication

Office organization

Problem-solving skills

Office management

Office supplies inventory

management

Filing

Scheduling

WORK HISTORY FRONT DESK RECEPTIONIST 11/2020 to CURRENT West Coast Urology Oxnard, Ca

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Collected room deposits, fees and payments.

Used internal software to process reservations, check-ins and check-outs. MEDICAL ASSISTANT 07/2017 to 06/2019

A Family Foot Center Oxnard, Ca

Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Ambulated, turned and positioned patients.

Compiled necessary documents for surgical billing packages. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Called and faxed pharmacies to submit prescriptions and refills. Sanitized, restocked and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms and allergies.

Collected and documented patient medical information such as blood pressure and weight.

Ordered and prepared reagents and supplies.

Prepared initial patient charts for admission.

Performed clerical duties, such as word processing, data entry, answering phones and filing.

Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.

EDUCATION Certified Medical Assistant 05/2016

Pacific Coast Trade School, Oxnard, CA

High School Diploma 06/2011

Pacifica High School, Oxnard, CA

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