To secure a challenging position that allows me to contribute my critical, analytical and organizational skills in accomplishing any given tasks in the business environment.

FRONT DESK AGENT — Jewel Runaway Bay Beach & Golf Resort

, July 2018 - October 2018

INSURANCE UNDERWRITER/CUSTOMER SERVICE REP — The Insurance Company of the West Indies, ICWI

, February 2016 - May 2018

BACHELOR OF SCIENCE (B.S.) IN BUSINESS ADMINISTRATION - FINANCE

— University of Technology

Kingston, May 2015

Khadijah Walters

Phone 929-***-****

Email adsrg4@r.postjobfree.com

Address NY

• Process guest check-ins and check-outs

• Handle cash and credit card transactions accurately

• Balance cash drawer at the end of the shift

• Complete daily transactions accurately to facilitate night auditing

• Handle guest concerns and complaints

• Calculate premiums and establish payment methods

• Customize insurance policies to suit each individual client and risk

• Process insurance applications

• Market additional policy benefits

• Manage insurance broker portfolio

• Manage insurance agent portfolio

• Process transactions for direct clients

Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms

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• Explain features, advantages and disadvantages of various policies to promote sale of insurance plans

• Handling policy renewals and extensions

• Ensure that customer queries are dealt with

CAREER OBJECTIVE

EXPERIENCE

EDUCATION

HIGH SCHOOL DIPLOMA

— Westwood High, Caribbean Secondary Examination Council (CSEC) Jun 2011

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