Industrial Training Customer Service

DARLINGTON CHIMEZIE OKPARA

No ** isikalu Street, Olodi-Apapa, off Tin-Can Island, Lagos.

MOBILE PHONE: 070******** E-MAIL: ******.**********@*****.***

OBJECTIVE

Currently looking for a new position within the corporate sector, which will make best use of existing skills in privately owned companies while enabling further personal development.

BIO-DATA

Date of Birth: January 24, 1988.

State of Origin: Imo

Marital Status: Single

Gender: Male

EDUCATION

National Youth Service Corps (NYSC)

2017

Federal Polytechnic Nekede Owerri, Imo state.

2013 -2015

HND. Banking and finance

Federal Polytechnic Nekede Owerri, Imo state.

2009 - 2011

OND. Banking and finance

Ajeromi Ifelodun High School

2000 - 2006

National Examination Council Certificate

Faith nursery and primary school

1994- 2000

First school leaving certificate

WORK EXPERIENCE Date: 2011-2013

Oceanic Insurance (Old Mutual General)

20 Ozumba Mbadiwe,

Victoria Island

Lagos.

April 2013

Industrial training (customer service unit)

2018-2019

Old Mutual Insurance Company

2nd Floor Ecobank building,

Plot 21 Ahmadu Bello way,

Victoria Island,

Lagos

Banc assurance referral officer (BRO)

2019-2020

Custodian Life Company

16A, Commercial Avenue,

Sabo, yaba,

Lagos.

Financial advisor

2020-till date

Fidelity Bank Plc.

2 Kofo Abayomi St,

Victoria Island,

Lagos.

Direct Sales Agent (DSA)

Job Responsibility :

1.Handle customer queries form the life DA customers and General business

2.Handle the notification centre SMS platforms

3.Handle customer complaints

4.Handle inbound and outbound calls

5.Selling general and life insurance products to customers in the bank (BRO)

6.Handle insurance customer complaints in the bank(BRO)

7.Selling life product(FA)

8.Advising retirees to choose Annuity(FA)

2016-2017

Community high school okpo, Enugu ezike. Enugu state (NYSC)

Commerce Teacher for S.S.S.1 S.S.S2 S.S.S3

Key achievement

Achieving personal recognition among the best proactive and

Efficient people in the company.

skills

1.Fast query resolution skills,

2.Good interpersonal skills, networking and good communication skills

3.Proficient in using Microsoft Word, PowerPoint, Microsoft Excel.

4.Customer Data Management

CERTIFICATIONS

NATIONAL YOUTH SERVICE CORPS (NYSC)

HIGHER NATIONAL DIPLOMA (HND)

ORDINARY NATIONAL DIPLOMA (OND)

BANC ASSURANCE REFFERAL OFFICER (BRO)

INSURANCE AGENCY (IA)

EXTRA- CURRICULAR ACTIVITIES

Playing scrabbles.

Reading and love interacting with people.

REFREES References are available on request

Contact this candidate