Customer Service Cleaner

Jaime Moore

Douglasville, GA ***** 404-***-**** ************@*****.***

Professional Summary

Highly motivated experienced professional with exceptional work ethic seeking a position as a commercial cleaner. A proven track record of exceptional cleaning, streamlining the cleaning and organizational process while maintaining safety and sanitary guidelines.

Core Competencies

Operate Cleaning Equipment

Retail Management

Detail Oriented

Team Player

Safe use of Chemicals

Stocking/Shelving

Excellent Customer Service

Shipping & Receiving

Inventory Management

Career Experience & Accomplishments

SDAC Atlanta, GA

Custodian Dec 2020-Jul 2022

Ensured the cleanliness and appearance of property was maintained at a high level

Thoroughly sanitized building to prevent the spread of COVID-19

Performed cleaning duties such as mixing chemicals, sweeping, mopping, scrubbing/vacuum floors

Monitored records of work performed to evaluate quality of team work performance

MOORE & MOORE EVENTS Atlanta, GA

Owner/Caterer Feb 2011-Present

Provide and prepare food for clients, particularly Buffett Style, Meal Prep, Drop off and private services for special events such as conferences, weddings, celebrations, and large gatherings.

Ensure that health and safety regulations are strictly observed, recorded and archived.

Offer curated menus or menu planning in consultation with clients.

Exemplify superior customer service and provide quality culinary cuisine.

Responsible for the day-to-day operations of scheduling, financial, marketing and personnel decisions.

Independent Contractor Atlanta, GA

Commercial Cleaner Jan 2018-Jan 2020

Completed the cleaning process for 18-story commercial building

Implemented sanitation initiatives to ensure cleaning and safety standards

Directed cleaning efforts to common areas, eating areas, workstations

Executed cleaning by vacuuming, mopping, disinfecting common areas and retrieving trash deposits all while wearing protective gear.

Maintained pleasant and courteous attitude toward all guests, co-workers, and management

WALMART Ellenwood, GA

Zone Manager Jan 2003-Mar 2011

Provided the opportunity to direct the planning and creating the strategic vision of hardline department.

Managed a team of 12+ associates.

Responsible for payroll budget, completing weekly schedules, hiring and training department staff.

Responsible for ordering and maintaining inventory levels to meet customers needs.

Implemented corporate merchandising strategies to promote sales by setting plan-o-grams, and completing timely price changes.

Reduced department shrink by 2% by redesigning department layout and implementing new customer service model.

Education

North Clayton High School – College Park, GA, High School Diploma, June 1997

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