Customer Service Sales Associate
Resume:
Milton Newsome
Las Vegas, Nevada 89103
Home: 702-***-****
Email:***************@*****.***
SUMMARY
Over 30 years of combined experience in valet attendant and transportation. Excellent customer service skills and able to work well independently or as part of a team of valet drivers. WORK EXPERIENCE
VALET / TRANSPORTATION / BELLMAN
October 2013 -- April 2016
Tuscany Suites & Casino
Las Vegas, Nevada
● Excellent communication and customer relations skills
● Valid driving license and and good record
● Skilled in driving automatic and standard transmission vehicles
● Operating radio communication device to converse with other parking attendants
● Acted as doorperson when not parking cars
● Greeting every guest upon arrival and thank guest upon departure
● Recorded each and every car that is parked in the garage and maintained an up to date log
● Assisted guests with loading and unloading luggage
● Provided information and direction of the facility
● Answered multi-line phones and transferred to appropriate department
● Other assigned duties
CASHIER / SALES ASSOCIATE
April 2010 -- August 2013
Valley Hospital Medical Center
Las Vegas, Nevada
● Greeting Customer with a friendly smile
● Money handling of cash, checks and credits cards
● Taking customer orders and serving food
● Cleaning and disinfecting food area
● Keeping an adequate temperature log of foods
● Verify money in cash drawer at the beginning of shift and balancing at the end of shift
● Stocking and return unwanted items to shelves
● Issues receipts, refunds and credits
● Other assigned duties
SECURITY GUARD
March 2007 -- December 2010
Allied Security
Las vegas, Nevada
● Secure premises and personnel by patrolling the property
● Answering calls, taking messages and providing information about the property
● Excellent in surveillance and observation skills
● Submit reports of daily surveillance and important occurrence
● Investigate people for suspicious activity or possessions
● Apprehend and detain perpetrators according to legal protocol before arrival of authorities
● Removing trespassers from the area
● Answered multi-line phones
● Other assigned duties
VALET / BELLMAN
May 2004 -- September 2007
Boulder Station Hotel & Casino
Las Vegas, Nevada
● Safely and efficiently valeted guests automobiles designated parking locations while following company policies and procedures
● Greeted customers in a friendly manner and provided customers a personalized and efficient service
● Parked cars and trucks and excellent in driving automatic and manual vehicles following all safety rules
● Assisted customers with disabilities and ensure the highest customer service
● Motivated and encouraged valet parking crew during stressful work times
● Assisted guest with loading luggage
● Ability to accurately log the flow of valet parked vehicles
● Good communication and organization skills
EDUCATION
BUSINESS ADMINISTRATION
Heritage College
Los Angeles, CA
2005
GENERAL STUDIES
High School Diploma
Delhi, LA
1980
SKILLS
Microsoft Word
Microsoft Office
Customer Service 10+ years
REFERENCES
Available upon request
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