RICHARD OMOYIBO

A teachable graduate with vigour and soft skills to adapt to innovations and enhance company output by offering excellence at every given opportunity. EXPERIENCE

United Bank for Africa – Customer Experience Expert July 2022 till date

• Working in the close loop and follow up team to

drive and reach the company’s desired target by

verifying logs whether they are correctly or wrongly routed and re-logging against the right branch when they are wrongly routed.

• Treating video validation logs to ensure customers request is met.

• Ensuring that disputes are resolved in the shortest possible time.

• Calling customers where necessary to give update on their account or to get information from them in

order to assist them with their request, complain, or enquiry.

Soko Lending Company – Collection Officer

January 2022 – June 2022

• Making outbound calls to clients to get them to repay back their due/overdue loan, sensitizing them on the different payment options as well as give account of the conversation with each client and meeting target. Aje Loan – Reconciliation/Clearing Officer

September 2021 –December 2021

• Working in the finance department to clear clients’ offline payments i.e. payments made off our mobile application.

• Fixing payment issues i.e. correcting wrongly

cleared payments.

• Following other instructions given by the Team Lead Aje Loan – Collection Officer

September 2021 – October 2021

• Calling clients to get them to repay back their

PERSONAL INFORMATION

Address: No. 48 Taiwo Olusile

street, Imude, Ojo, Lagos

Telephone: +234 813-***-****

Email: adsrbv@r.postjobfree.com

Sex: Male

Date of Birth: 24th July 1996

Marital status: Married

State of Origin: Delta State

LGA: Ughelli North

Religion: Christianity

Nationality: Nigeria

SKILLS

• Leadership

• Adaptability

• Good team spirit

• Basic engineering

• IT skills

• Programming

• Organization

• Human and financial

resource management

• Strong oral and

Written communication

skills

• Public speaking

RCCG Zion Square Zone, Delta State — Assistant

Administrator

October 2018 - June 2019

● Ensure that the operations of the church runs smoothly both financially and otherwise.

● Assist in accounting and remitting funds

● Serve in most departments of the church to maintain stability and

support

● Work with other parishes in the zone in disseminating Information.

Jacio Environmental Limited, Location — Industrial Trainee

July 2017 - September 2017

● Work in the soil and water section of the company.

● Help out in the analysis of soil pH, conductivity and turbidity

● Assist in carrying out analysis of water pH, conductivity, turbidity, dissolved oxygen, nitrate and phosphate. EDUCATION

Delta State University, Abraka — B.Sc Chemistry

JANUARY 2015 - JUNE 2019

• Courses include Physical Chemistry, Organic

Chemistry, Inorganic Chemistry, General Biochemistry.

• Graduated with Second Class Upper Division

PROJECTS

Spottable Services – CEO & Founder

March 2021 till date

• An online business owned and managed by me, a friend

(cofounder) and our team.

• We offer freelance services ranging from graphic design, book review and editing, website development, to content/animation video creation.

• On our website www.trad1.com customers make request for any freelance service they want.

• We offer affiliate marketing and advertising services. VOLUNTARY EXPERIENCE

Youth President, RCCG Zion

Square Zone, 2017.

● Represented the interest of over

100 youths in the Church as a

liaison to the pastorate.

● Led the team that hosted Tehilla

2017, one of the biggest worship

events in Abraka, Delta State.

Tutor, Abraka, Delta State.

2019

● Taught some students in

preparation for their Jamb with a

100% pass rate.

Platoon Leader, NYSC

Orientation Camp, Abia state.

November-December 2019

● Led platoon 5 during the 3

weeks orientation camp.

● Recorded success in various

competitions including first place

in public speaking, first in debate,

first in SAED, third place in

football and second place in

volleyball.

LANGUAGES

Proficient in English and Pidgin

English.

.

Leadership Forum, 2018 — Raising well equipped leaders

● Was able to help the attendees assess their skills by explaining the key strengths of a leader.

● Prepared them for effective management of their position as leaders

● At least one attendee currently holds multiple leadership positions and more than two are serving as leaders in different capacities.

Author, Living for Christ, 2018 — 10 major rules for living for Christ

● Authored a book that provides basic guidelines on how to live for Christ

● Used practical steps to encourage people

Writing Community, 2018-2019 — Building writers

● Encouraged and helped members to find their inner creative through writing.

● Taught them basic skills in writing.

● At least two of the members are poets as their confidence continues to grow.

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