RICHARD OMOYIBO
A teachable graduate with vigour and soft skills to adapt to innovations and enhance company output by offering excellence at every given opportunity. EXPERIENCE
United Bank for Africa – Customer Experience Expert July 2022 till date
• Working in the close loop and follow up team to
drive and reach the company’s desired target by
verifying logs whether they are correctly or wrongly routed and re-logging against the right branch when they are wrongly routed.
• Treating video validation logs to ensure customers request is met.
• Ensuring that disputes are resolved in the shortest possible time.
• Calling customers where necessary to give update on their account or to get information from them in
order to assist them with their request, complain, or enquiry.
Soko Lending Company – Collection Officer
January 2022 – June 2022
• Making outbound calls to clients to get them to repay back their due/overdue loan, sensitizing them on the different payment options as well as give account of the conversation with each client and meeting target. Aje Loan – Reconciliation/Clearing Officer
September 2021 –December 2021
• Working in the finance department to clear clients’ offline payments i.e. payments made off our mobile application.
• Fixing payment issues i.e. correcting wrongly
cleared payments.
• Following other instructions given by the Team Lead Aje Loan – Collection Officer
September 2021 – October 2021
• Calling clients to get them to repay back their
PERSONAL INFORMATION
Address: No. 48 Taiwo Olusile
street, Imude, Ojo, Lagos
Telephone: +234 813-***-****
Email: **************@*****.***
Sex: Male
Date of Birth: 24th July 1996
Marital status: Married
State of Origin: Delta State
LGA: Ughelli North
Religion: Christianity
Nationality: Nigeria
SKILLS
• Leadership
• Adaptability
• Good team spirit
• Basic engineering
• IT skills
• Programming
• Organization
• Human and financial
resource management
• Strong oral and
Written communication
skills
• Public speaking
RCCG Zion Square Zone, Delta State — Assistant
Administrator
October 2018 - June 2019
● Ensure that the operations of the church runs smoothly both financially and otherwise.
● Assist in accounting and remitting funds
● Serve in most departments of the church to maintain stability and
support
● Work with other parishes in the zone in disseminating Information.
Jacio Environmental Limited, Location — Industrial Trainee
July 2017 - September 2017
● Work in the soil and water section of the company.
● Help out in the analysis of soil pH, conductivity and turbidity
● Assist in carrying out analysis of water pH, conductivity, turbidity, dissolved oxygen, nitrate and phosphate. EDUCATION
Delta State University, Abraka — B.Sc Chemistry
JANUARY 2015 - JUNE 2019
• Courses include Physical Chemistry, Organic
Chemistry, Inorganic Chemistry, General Biochemistry.
• Graduated with Second Class Upper Division
PROJECTS
Spottable Services – CEO & Founder
March 2021 till date
• An online business owned and managed by me, a friend
(cofounder) and our team.
• We offer freelance services ranging from graphic design, book review and editing, website development, to content/animation video creation.
• On our website www.trad1.com customers make request for any freelance service they want.
• We offer affiliate marketing and advertising services. VOLUNTARY EXPERIENCE
Youth President, RCCG Zion
Square Zone, 2017.
● Represented the interest of over
100 youths in the Church as a
liaison to the pastorate.
● Led the team that hosted Tehilla
2017, one of the biggest worship
events in Abraka, Delta State.
Tutor, Abraka, Delta State.
2019
● Taught some students in
preparation for their Jamb with a
100% pass rate.
Platoon Leader, NYSC
Orientation Camp, Abia state.
November-December 2019
● Led platoon 5 during the 3
weeks orientation camp.
● Recorded success in various
competitions including first place
in public speaking, first in debate,
first in SAED, third place in
football and second place in
volleyball.
LANGUAGES
Proficient in English and Pidgin
English.
.
Leadership Forum, 2018 — Raising well equipped leaders
● Was able to help the attendees assess their skills by explaining the key strengths of a leader.
● Prepared them for effective management of their position as leaders
● At least one attendee currently holds multiple leadership positions and more than two are serving as leaders in different capacities.
Author, Living for Christ, 2018 — 10 major rules for living for Christ
● Authored a book that provides basic guidelines on how to live for Christ
● Used practical steps to encourage people
Writing Community, 2018-2019 — Building writers
● Encouraged and helped members to find their inner creative through writing.
● Taught them basic skills in writing.
● At least two of the members are poets as their confidence continues to grow.