Data Entry Customer Service
Resume:
Sandra McGowan
Administrative Secretary / Payroll / HR
Russell Springs, KY 42642
**********@*****.***
Adaptable professional with over 14 years of experience and a proven knowledge of customer service and data entry. Aiming to leverage my skills to sucessfully fill the Administrative, payroll and/or HR role at your company.
Authorized to work in the US for any employer
Work Experience
Alligator Inn Manager
Alligator Inn - Russell Springs, KY
September 2003 to July 2004
Greeting and assisting visitors, taking messages and directing to personnel, efficiently reserving lodging for guests daily in a 21-room Inn, cleaning and preparing rooms for guests' stay, training of 2 employees in the like positions.
Secretary
Russell County Hospital - Russell Springs, KY
July 2002 to June 2003
Administration, scheduling patients appointments, transfer of patients from room and ER to X-Ray room in a timely manner, developing X-Ray films in a dark room, alphabetical and numerical filing. Cashier/ Customer Service Desk
Kroger - Russell Springs, KY
June 2000 to July 2002
General customer, relieving 8-10 cashiers for breaks, answering multi-line phone system, cashing checks, performing Western Union transactions as well as lottery sales, clerical copying, stock and rotate supplies, open store of mornings worked and all other included responsibilities, counted down tills for the night and completed accounting sheet for day.
Payroll /HR
State Dock Inc. - Jamestown, KY
March 1998 to June 2002
Adhering to all federal and state guidelines managing payroll and benefits for 300 + employees, assisting in completing and filing company taxes, proficient and confidential data entry,color coded alphabetical and numerical filing for 4 companies, and payroll management and controlling check garnishments. Secretary to General Store Manager
Applewod Payless - Anderson, IN
June 1988 to September 1997
Administrative assistant to store general manager, establishing and maintaining processes to track time and attendance and other activities resulting in efficiency gains, proficiently answering multi-line phone system,operating security video surveillance system, Payroll management for 200 plus employees, providing clerical support to all professionals lin the work place. Education
GED in General
Adair County Board of Education - Columbia, KY
October 1998 to June 1999
Skills
• 10 key typing (10+ years)
• Excellent customer service skills (10+ years)
• Alphabetical, numerical and color filing effectively (10+ years)
• Efficient Human Resources Skills (3 years)
• Development of x-ray films in darkroom (1 year)
• Security System Experience - Footage surveillance (9 years)
• Surveillance - Security film footage (9 years)
• Tax Experience (3 years)
Languages
• Enlish only - Fluent
Awards
One Year Pin
July 1989
One year anniversary pin
Five year pin
June 1993
Five year anniversary pin
Certifications and Licenses
Travel Agent
1994 to Present
Home Study Course Certificate
Medical Billing
1999 to 2000
Home Study Course
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