Customer Care Call Center
Resume:
Arima, Malabar
.
**********@*****.***
NAOMI NEDD
OBJECTIVE
To secure a responsible career opportunity to utilize my skills and training, while making a significant contribution to your already successful organization
SKILLS & ABILITIES
Creativity
Problem solver
Computer Literacy
Communication skills
Team player
Flexible
EXPERIENCE
CIVIL CONSERERSATION CORPS {CCC}
I have trained at the Civilian Conservation Corps for the past six months learning team building and training as a cosmetologist. For my training period I worked in a salon as a receptionist, where I booked appointments for clients as well as, confirm details concerning each client
IQOR Call Center
I have worked in Iqor as a customer care agent. As a call agent I learnt many usefully skills, such as how to deescalate situations with customer as well as how to pitch new sales agreement to customer. To me customer care is about helping and understanding the needs of the customer and coming to a mutual conclusion.
EDUCATION
ST CAHRLES HIGHSCHOOL 2015-2020
English- 2 Social Studies- 4
English B- 2 Geography- 4
Mathematics -4
CIVILIAN CONSERVATION CORPS 2020-2021
Certification of Participation in the Civilian Conservation Corps Program
Certification in Cosmetology
MINISTRY OF SPORTS AND COMMUNITY DEVELOPMENT (SCD)
Certification of Participation in Beauty Culture (BC 1)
CTS COLLAGE
Certification of Computer Literacy
REFERENCES
SHEREESE ELLISE
Cosmetologist
#773-3579
MR. PERCIVVAL
Coordinator of the Civilian Conservation Corps
#269-5366
PERSONAL DETAILS
Date of birth: 14 September 2003
Nationality: Trinidad
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