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Customer Care Call Center

Location:
Uptown, PortSpain, Trinidad and Tobago
Posted:
September 28, 2022

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Resume:

Simon Ferreria Phase *-*

Arima, Malabar

# 868-***-****

.

adsr6z@r.postjobfree.com

NAOMI NEDD

OBJECTIVE

To secure a responsible career opportunity to utilize my skills and training, while making a significant contribution to your already successful organization

SKILLS & ABILITIES

Creativity

Problem solver

Computer Literacy

Communication skills

Team player

Flexible

EXPERIENCE

CIVIL CONSERERSATION CORPS {CCC}

I have trained at the Civilian Conservation Corps for the past six months learning team building and training as a cosmetologist. For my training period I worked in a salon as a receptionist, where I booked appointments for clients as well as, confirm details concerning each client

IQOR Call Center

I have worked in Iqor as a customer care agent. As a call agent I learnt many usefully skills, such as how to deescalate situations with customer as well as how to pitch new sales agreement to customer. To me customer care is about helping and understanding the needs of the customer and coming to a mutual conclusion.

EDUCATION

ST CAHRLES HIGHSCHOOL 2015-2020

English- 2 Social Studies- 4

English B- 2 Geography- 4

Mathematics -4

CIVILIAN CONSERVATION CORPS 2020-2021

Certification of Participation in the Civilian Conservation Corps Program

Certification in Cosmetology

MINISTRY OF SPORTS AND COMMUNITY DEVELOPMENT (SCD)

Certification of Participation in Beauty Culture (BC 1)

CTS COLLAGE

Certification of Computer Literacy

REFERENCES

SHEREESE ELLISE

Cosmetologist

#773-3579

MR. PERCIVVAL

Coordinator of the Civilian Conservation Corps

#269-5366

PERSONAL DETAILS

Date of birth: 14 September 2003

Nationality: Trinidad



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