Customer Service Restaurant Manager
Resume:
Jemifar Nourin
Frederick, MD, *****, US
***********@*****.***
Work Experience
Tulip Grill, Restaurant Manager (Food Preparation and Serving Related)
Take dining reservations.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Order and purchase equipment and supplies.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
Establish standards for personnel performance and customer service.
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Greet guests, escort them to their seats, and present them with menus and wine lists.
Maintain food and equipment inventories, and keep inventory records.
Count money and make bank deposits.
Keep records required by government agencies regarding sanitation or food subsidies.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Education
2022-01-01
Frederick Community College, Associate Degree in
Biology/Biological Sciences
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