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Padmini MadhanKumar

CAREER OBJECTIVE

Associate with organization that provides good career path and implements innovative technologies and growth.

Seeking an environment where my knowledge and experience can be shared and enriched.

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Educations and Skills

Completed B. Com in University of Madras in 2003.

Post Graduation Diploma in Business Administration (Symbiosis Center for Distance Learning – Pune)- Finance 2005

Typewriting – Lower – English.

Proficient in MS Office & SAP.

10 + Yrs. Exp in Finance and Accounting field.

WORK EXPERIENCE

Currently working as a Asst Manager -Finance in Agilisium Consulting LLC till date.

Joined as Finance Analyst in Agilisium Consulting on 24th April 2019.

Roles and Responsibilities:

Heading Accounts Receivable and Payable Team for the company.

Co-ordinating with Account Manager for Invoice Creation and sending them to end Customers.

Publishing reports like Ageing Invoices, Overdue Invoices following with the Customer for payments.

Doing reconciliation for Customer Revenue with Quick books and Bookkeeping excel sheet.

Maintain SOW tracker for all company projects and cording with Account Manager for renewals.

Ensure Management reports are going on time like Profitability report for Customer wise, Project wise, Stakeholder wise and Geography wise (Q1, Q2, Q3 and Q4) and yearly with Growth percentages.

Doing reconciliation with RMG team for Billing Head count for Onshore, Nearshore and Offshore and reports need to share with CEO and other top Management.

Run W2 payment for US employees in Quick books and responding their Queries if any.

Reviewing and approving Vendor Invoice, Timesheets, reviewing contracts, solving disputes if any and processing payments on time.

Responsible for maintaining Vendor’s MSA, NDA and New Exhibit A & renewal in company repository.

Tracking various expenses on shore (Credit card, Statuary payments tracking, Insurance payment, Assets procuring expense and other miscellaneous expense) for the year and sharing to top management for helping them to take decisions.

Doing Reconciliation for Vendor payment with Bank statements and sharing to CEO.

Coordinating with Nearshore team (Canada Team) for payroll and other statutory requirements.

Achievements.

Joined as a Finance Analyst in 2019 and got promoted to Asst. Manager for Finance 2021.

Got CEO Award – Best Employee for the Year (2021)

WORK EXPERIENCE :

Worked as a Process Lead with Capgemini till 24th April 2019

Joined as a Senior Process Associate in Capgemini on 3rd Sep 2012.

Roles and Responsibilities: Capgemini.

Expert on the P2P end to end process like, invoices processing, Payments, AP Help Desk, Potential Duplicates & VMD.

Responsible for leading a team about 15 to 20 members.

Responsible for production planning & Meeting of KPI / SLAs.

Responsible for providing performance updates to both senior management & Client level.

Responsible to update DTP &SOP at regular intervals

First point of contact escalation for the team and Client side

One to One performance feedback to team members on regular intervals

Responsible for develop & groom team members to grown within organization

Responsible for initiate continuous process improvement within process thru different tools such Six Sigma

Process Spoc for the Audit (Internal & External) & BCP Co-Ordinator for the period 2015 to 2018.

Process experts in End-to-End AP.

Ability to manage process in pilot stages and helping team members to move process from Pilot to VAU without any lags.

Processing invoices in RSA,Verify IT & BP-open effectively.

Responsible for daily allocation and completion of Invoices.

All ways maintain accuracy above 99%.

Handling all types of PD quires in CCR and Xign Invoices

Handling all exceptions like Tax error, Duplicate, Invalid vendor, Missing Account assignment, decline & posting.

Sending potential duplicate file to client on daily basis.

Supporting Q2R Tickets when ever required.

Supporting Vendor Master team to create vendors.

Handing Escalation emails on priority.

Timely responding to emails on both internal and external requirements.

Achievements

Handled (4) remote desktop transition process successfully.

Got CG Value Holder Award for the 2016.

Got A Customer Service Award for the Year 2018. (from Client side.)

Successfully completed the PD Backlog Project.

Continuously supporting in clearing Past Due invoices and improve the on-time payment.

Completed Kaizens(Process Improvement) for the year 2014.

Worked as a Team Leader in Techmahindra, Chennai.

(From March 2011 to 13th Oct 2011).

Techmahindra

Client : VIDEOCON.

Platform : Avaya

Team Size : 20

Role : Team Leader

Description:

Operational Team Leader as well as taking care of Training for New Hires

Roles and Responsibilities:

Providing process and product knowledge

Promoting them to the best on quality

Outliers are strictly addressed

One On One sessions with the associates regarding the rise in performance

Worked in Allsec Technologies Ltd as a Team Leader

(From Jun 2009 to Feb 2010).

Roles and Responsibilities: Allsec Technologies Ltd.

Coach people to greater self-awareness, purpose, personal strengths, and a sense of well-being that often translates into greater compensation, job satisfaction and practical use of skills and abilities

Promoting them to the best on quality & providing process and product knowledge

Publishing Daily Dashboard for both KL & TN Docomo Process.

Worked as a Team Leader in Hinduja Global Solutions LTD for 2 Yrs (Client Bharti Airtel LTD).Joined as a CRO (Customer Relation Officer) in the month of Aug 2005. (27th Aug 2005 to 18th July 2009).

Job Profile:

Looking at pending issues and escalating the problems to the Higher authority

Coach people to greater self-awareness, purpose, personal strengths and a sense of well-being that often translates into greater compensation, job satisfaction and practical use of skills and abilities.

Daily and weekly report generation and deliver to higher officials on time

Tracking Daily Attendance and Manpower Shrinkage & send report to management.

Tracking Daily, Weekly and Monthly performance of the team agents and maintain the Performance.

Conducting One- ON One review with agents and coach with respect to their non-competent area.

Achievements:

Best Team Leader for Q3 (July, Aug & Sep 08) recognized by

Airtel. Won many Awards for Best AHT Team, Best Team Leader,

Best CQ Team in R& R Function by HTMT.

Training Undergone:

Project done on Yellow Belt (Reduction In Repeat call % on Agent Issue)

Attended & Certified Train the Trainers Coach Pro-gramme conducted by Airtel Bharti Learning System.

PERSONAL DETAILS

Husband Name

: B.Madhan Kumar

Date of birth

: 8-7-1983

Sex

: Female

Nationality

: Indian

520 Faith Drive

365/6 Almond Willow Cove, Collierville, Tennessee -38017

901-***-**** adsr18@r.postjobfree.com

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