Sales Consultant Scrum Master

Lipsa Dora

Concord, NC ***** 980-***-**** ***********@*****.***

Talent Coordinator Business Analyst Sales Consultant

Solving Complex Business Problems and Fueling Multimillion-Dollar Revenue Growth

A dedicated and Solutions-driven data analytics professional with over 5 years of analytics experience providing management and leadership with data driven insights. Knowledge of project management, quality improvement and system optimization for a better end user experience. Excellent verbal and written communicator, great presentation skill and comfortable interacting across all level of administration.

Technical Skills:

Asana

Microsoft Visio

Tableau

Microsoft office suite

MS Planner/Trello

Google Docs

MindMap/Xmind

SalesForce

SQL, Power BI

Avochato

Hard Skills:

Requirements Gathering & Analysis

User Acceptance Testing (UAT)

Project Management

SWOT Analysis

Business process improvement

Enterprise Implementations

KPI Dashboards & Scorecards

Data Mining & Analytics

Stake holder analysis

Cost benefit analysis

Risk Management

Quantitative and qualitative research on new innovations

Strategic business planning

Planning and monitoring iterations

Soft Skills:

Time management

Critical Thinking

Consultative and interpersonal skills

Excellent oral and written communication

Public speaking

Negotiation and persuasion

Adaptability

Organizational and presentation skill

Effective leadership/management skill

Professional Experience

Pink Energy, Charlotte, NC

Operations Analyst/ Business Process Management Analyst

December 2020 to Present

Measured outcomes including cost savings on overtime, Monitoring KPIs for production, service and warehouse employees through Salesforce dashboards and reports.

Provided executives with analytics, company trends and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.

Completed in-depth analysis for business-optimization projects, reporting tools, back-office programs.

As a Project manager/Scrum master collaborated with stakeholder groups across and outside the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.

Earned several promotions due to exemplary work performance. Currently oversee initiatives designed to continuous improvement, competitive advantage and profitable growth.

Lead business process and workflow mapping/analysis using data capture and modeling technologies, methods and tools.

Analyze business, user and technical requirements for proposed SAS, and system solutions.

Planning and monitoring iterations, scrum meetings and roadmaps for successful implementation of various projects inside the organization.

Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations for various projects like, Warehouse Management Software(RF Smart), Expense Reporting Software (Concur), Solar CRM Project(ongoing).

Also, worked as a Talent coordinator (Recruiter) and got acknowledged for earning highest commission in a month. I was responsible for analyzing and creating recruitment strategies, screening resumes, doing pre-screening and coordinating interviews, following up with candidates post interviews.

Organizing and implementing hiring events in the company for large scale talent acquisition.

Sulekha.com (India)

Marketing Lead, 2012 to 2013

Identifying potential clients available on various search engines.

Convincing clients to advertise on our marketing platform to increase their customer base and revenue growth.

Negotiating on the cost that would facilitate a win-win and closing deals on referrals from the satisfied customers.

GroupOn (India)

Business Development Executive, 2011 – 2012

Responsible for doing research to generate sales leads.

Contacting potential clients and suggesting them the best packaged deals that can increase their customer base and potentially revenue growth.

FACT Solutions India Pvt. Ltd.

Sales Consultant, 2010 – 2011

Analysis of competitors in market.

Collecting and analyzing business requirements from clients and communicating with the developers.

Product presentation to the clients and closing the deals.

Upselling multiuser versions and any customization they may need for their business operations.

Education

Master of Science in Extension and Communication Management - Maharana Pratap University of Agriculture and Technology, India

Bachelor of Science in Community Science - Odisha University Of Agriculture and Technology, India

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