Gina Ford
Lincoln, CA *****
****.*.****@*****.***
Work Experience
USNA
Sutter Health /SRMC - Roseville, CA
August 1999 to March 2015
Aug 1999 - Mar 2014
Charting, ADLS, bathing/grooming, feeding continence/incontinence care vitals,
communications with physician and RNs, all nursing assistant duties
experience in specialty care such as, infusion center, telemetry, post op
ortho/rehab orthopedic, TBI, spinal cord injuries, CVA(stroke), Alzheimer’s /dementia knowledge as well.
strengthening and ROM for specific debilities, being compassionate and
patient with patients and clients of all needs from total care, hospice to
companionship.
Patient Account Representative
Sutter Health Sacramento Sierra Region - Sacramento, CA
August 2003 to March 2010
Handling abundance of medical claims for the entire region of Sutter
facility entities, file appeals, analyze denials, provide details of claims,
benefits, inbound and outbound calls to insurance companies and
facilities, familiar with health insurance HMO/PPO/Medicare MS &
workers comp (not only Sutter work comp, but other work comp
companies) our goal was to get hospital inpatient and outpatient claims
paid, written off etc. communicated /assisted patients as well with details
and provide/receive information about claims as needed etc. Being
organized, attention to detail, outgoing, professional attitude and
compassion was also needed for this position. Pre-register and register
patients for outpatient physical therapy services, ER, inpatient &
outpatient procedures, verify benefits, including hospital, office,
outpatient/inpatient surgery, co pay, Deductible
Education
Some College
Skills
• Dementia Care
• Caregiving
• Meal Preparation
• Patient Care
• Senior Care
• Nursing
• Alzheimer's Care
• Workers' Compensation
• Vital Signs
• Time management
• Hospice Care
• Medical Billing
• Hospital Experience
• Many (10+ years)
• Body mechanics
• Home Care
• Medical Office Experience
• Insurance Verification
• Memory Care
• Anatomy Knowledge
• Assisted living
• Phone etiquette
• HIPAA
• English
• Medical terminology
• Communication skills
• Computer skills
Languages
English - Expert
Military Service
Branch: Na
Service Country: United States
Certifications and Licenses
CPR Certification
BLS Certification