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Customer Care Service

Location:
Ibadan, Borno, Nigeria
Posted:
September 26, 2022

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Resume:

SHAIBU BLESSING

Lane * No* off Akanran road, Abonde Olorunsogo Ibadan Oyo State.

Phone Number: 070********

Email: adsqzo@r.postjobfree.com

CAREER OBJECTIVE

To attain a top management level in a prominent organization by exhibiting hard work, dedication and openness in order to achieve organizational goals and acquire knowledge while working efficiently and effectively with staff, facilities and organizational management.

STRENGTHS AND SKILLS

Good documentation and organizational skills

Customer Empathy and a good listening and judgmental skill

Good leadership, Oral and communication skill.

Ability to courteously and accurately pass an information across within a minimal time.

Self-motivated and target oriented. Ever ready to take up new challenges.

Ability to work with minimal supervision and being ready to collaborate in order to meet the team's objectives.

Very resourceful and result oriented, benefiting the company by saving cost on its most important supplies and contracts through planned processes.

EDUCATIONAL QUALIFICATION

2021: NYSC Discharge certificate

2019: Adekunle Ajasin University Akungba-Akoko(B.A History and International studies)

COMPUTER SKILL

Microsoft Word, Microsoft Excel, Outlook and Power Point, Publisher.

WORK EXPERIENCE

2019-2020: Upline Center for Development (NGO)

Position: Customer Relation Officer

FUNCTIONAL EXPERTISE

Ensuring good communication and Interpersonal relation skill at all times

Ensuring outstanding customer care services at all times

Maintaining friendly, cheerful and courteous demeanors at all times.

Courteously and accurately answering inquiries about the company’s products and services, payment options and available packages that can enhance customers’ accessibility to the products and services.

Resolving issues and complaints of customers in a quick and efficient manner to maintain a high level of customer satisfaction.

2020-2021: National youth service corps- General Hassan Katsina unity college Bauchi state

Position: Subject teacher.

Functional Expertise:

Teaching the students and organizing extracurricular activities to enhance learning.

2020-2021: Federal ministry for humanitarian affair, Natural disaster and social development (NHGSFP)

POSITION: Enumerator officer

Functional Expertise:

Ensuring that record are up to date.

Conducting a head count and data computation of all the government primary schools in the district.

conducting a biometric capturing of all the pupils

2021-2022: Lijet Montessori

POSITION: Subject teacher

Functional Expertise:

Teach and organize extracurricular activities to enhance learning.

2021-2022: Kyosk digital solutions

Position: Customer Relation Officer

Functional Expertise:

Listening to customer complaints and taking a quick action towards solutions to customer complaints

Introducing to customer the organization's policy in a courteous manner.

Ensuring customer Care services at all times.

REFERENCE:

To be provided on request.



Contact this candidate