Relationship Banker
Resume:
LAURIE ABNEY
PROFESSIONAL SUMMARY
Highly motivated individual with 19+ years of sales and customer
service experience seeking a flight attendant position. Dedicated with history of meeting company goals and enhancing the organizations brand. Excellent reputation for resolving problems and improving customer satisfaction. Dependable, self-motivated and skilled in working under pressure and adapting to new situations. WORK HISTORY
Presidents Club Processing Specialist, 06/2020 - 09/2022 Rocket Mortgage, Phoenix, AZ
• Microsoft Office skills
• Promoted 3 tiers in 6 months by exceeding production goals, numbers and quality metrics
• Commended by leadership for ability to resolve problems on first attempt to avoid escalation of issues
• Strong communication and writing skills
• Fast paced work environment
• Strived for quick compliant resolutions
• Utilizing time management and ensuring to follow up within 24 hours
• Processed minimum of 50 loans per day by interacting with clients by phone, text or email.
Relationship Banker II, 01/2016 - 01/2019
Huntington National Bank, Northville, MI
• Successfully maintaining Huntington's required personal and team goals
• Named one of the top bankers in the region,
• Responsible for all consumer loan applications and closings Hair Stylist, 02/2004 - Current
Self Employed
• Personally, providing superior hair care services to clients with the most up to date color, cutting and styling techniques.
• Personally, responsible for creating and distributing marketing/advertising information and promotions to ensure consistent and constant growth in clientele.
Oro Valley, AZ 85755
**********@*****.***
EDUCATION
High School Diploma, 06/1997
Salem High School - Canton MI
CERTIFICATIONS
Notary
Cosmetology
.
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