Office Assistant Service Representative
Resume:
VanNita Washington
**** ******** ** # **** ****** Texas 75231
*********@*****.***
To obtain an exciting career opportunity that will provide challenge, satisfaction and unlimited growth potential. A position which will utilize my customer relations, account management skills and offer potential for continuous growth and an opportunity for advancement.
Work Experience
Customer Service Representative
Omni Interactions Remote
2020 to 2022
Provided customer service to Intuit Enterprise products for their company and small business. Answering all software questions and troubleshooting their platform. Used virtual assistance when necessary.
Customer Service Representative
U-Haul - Dallas, TX
2019 to 2020
Sales and Reservations Agents take back-to-back, incoming calls from customers who need help with U-Haul products and services. Primary duties include:
Serving customers with quoting rental rates and earning new business through sales and cross-selling.
Providing support to customers with existing business - making changes to reservations, answering general questions, helping customers with concerns, and taking storage payments.
Office Assistant
Alan Howard P.L.L.C - Dallas, TX
2012 to 2019
Office assistant help prepared legal documents and assist Attorney we day to day operations, answering phones setting appointments, Filling and collecting on past due accounts.
Medical Intake Coordinator
United Healthcare - Plano, TX
2000 to 2005
Taking inbound calls and assisting patients, providers and brokers regarding health benefits information. Checking eligibility creating demographics charts for patients and creating cases for all surgical and diagnostic procedures and quoting benefits to patients and providers. Provided patients and providers with all health benefits information to ensure coverage at time of surgery. Collected on business accounts for pre-employment drug screens and physicals.
Education
Associate's in Paralegal Studies El Centro College - Dallas, TX 2008-2010
Associate in Business Administration Richland Community College - Dallas, TX 2005-2007
Associate's in Computer Science Jackson State University - Jackson, MS 1987 to 198
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