TESTACCOUNT
Select the “Sign-In” button off of the
homepage:
Select “Retrieve User Name or Password”
link under Option 1:
Select Option 3 – Forgot User Name and
Password, select the “Retrieve Both” link.
Select registered as: Individual, and “answer
verification questions on this site and
display it.” Click “next” to continue
Enter your information into the fields
shown. Your information must match & be
correct for the system to pull up your
account.
Select the “I’m not a robot” box and
complete the reCAPTCHA. Then select
“Submit” to move forward.
Answer the Security Question and complete
the reCAPTCHA again to move forward.
On the final screen, the system will provide
you with your username of the correct SSN
account and then reset your password.
How to Retrieve Your Correct SSN Account in SC WORKS