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Customer Care Service

Location:
Minneapolis, MN
Posted:
September 26, 2022

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Resume:

Jeff J. Julseth adsqxn@r.postjobfree.com

*** ********* ******, ***********, ** 55403 cell (612) 269- 5194 SUMMARY

Versatile and energetic print buyer and project manager with expertise in developing and implementing print programs. Diverse graphic management including catalogs, magazines, stationery and direct mail. Approach projects with an open and inquisitive mind. PROFESSIONAL EXPERIENCE

The MPX Group, Minneapolis, Minnesota, 2019

Invoicing/Job planner/Customer care for print shop. Responsible for invoicing, customer care for print and mailing projects. Daily contact with external customers and outsourced print, assisting in bindery help and outsourcing print vendors. Midwest Editions, Minneapolis, Minnesota, 2012 to 2018 Job planner/Estimator/Customer Service book bindery shop. Responsible for accurate estimating of unique books, folders, packaging and binding projects. Daily contact with customers and problem- solving in management of book binding.

Self contractor

Contract position in purchasing /inventory database: (2007 - 2012) in purchasing for Best Buy, Wells Fargo, Better Homes & Gardens Book Club and Minnesota Metropolitan Council. Eddie Bauer, Spiegel Corporation, Redmond, Washington, 2004 to 2007 Catalog Print Buyer for direct mail catalogs and campaigns. Responsible for 50 catalog schedules, Home and Outlet store direct mailings, budgeting and all print/paper totaling $65 million dollars.

• Implemented $800 thousand cost-saving solutions for 2005.

• Developed estimating programs for Eddie Bauer catalog specifications to calculate print, paper consumption and postage costs.

• Successfully purchased $25 million dollars in paper inventory per year.

• Cross-trained in Eddie Bauer signage print programs. Medical Arts Press, Staples Corporation, Brooklyn Park, Minnesota, 2001 to 2004. Print Production Manager for direct mail catalogs and campaigns. Responsible for scheduling, budgeting and all print/list management for $18 million dollars of programs with a staff of four employees.

• Managed 35 catalog titles and outsourcing of all print/paper and list marketing needs.

• Initiated advanced spreadsheets to capture catalog expenses per each marketing testing.

• Integrated $500 thousand savings in print options for 2003 programs. Jeff J. Julseth adsqxn@r.postjobfree.com

432 Ridgewood Avenue, Minneapolis, MN 55403 cell (612) 269- 5194 Merrill Corporation, Saint Paul / Saint Cloud, Minnesota, 1998 to 2001. Print Production Service Manager for AVIS Rent-A-Car® account. Oversaw $5 million account in print purchasing.

• Effectively managed up to 50 jobs at any time in daily multi-tasking.

• Customized schedules spreadsheets and trafficking of all client materials and weekly invoices.

• Worked with internal partners from out of state to develop creative strategies and execution of printed products.

Mara-Mi Stationery, Minneapolis, Minnesota, 1996 to 1998 Project Manager for stationery products, gift items and sales materials.. Coordinated project start-up with vendors, managed electronic art, organized and performed all pre-press and on-press approvals, supervised multiple projects and scheduled delivery dates with vendors and marketing.

• Performed daily color quality audits on press checks for stationery goods.

• Organized electronic data files and electronic typesetting on greeting cards.

• Designed, organized photo shoots for yearly stationery catalog for four stationery brands.

• Expertise in precise color standards for quality stationery. EDUCATION

Simpson College, Indianola, Iowa

Completed 27 hours business coursework for career advancement. University of Northern Iowa, Cedar Falls, Iowa

Major: Fine Art, emphasis in Graphic Design,

Minors: Communications Technology and Journalism.



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