Customer Service Specialist

JEANETTE NEWTON-MONTANEZ

*** *** **, ****, **, **373, US • 937-***-**** • ***********@*****.***

Proficient at listening to customers, meeting productivity goals, and staying current on company offerings. Strong interpersonal skills

Customer-oriented

Good communication skills

Active Data Online

Customer expectations management

Multitasking

Skilled problem solver

Social Work - Associate of Arts - 2019

Tarrant County College - Northwest Campus - Fort Worth, TX Customer Service Specialist - August, 2019 to Present L Brands - Columbus, OH

Dealt with a wide range of customer service, operational, and administrative tasks every day. Analyzed customer data to identify problems, develop potential solutions, and ensure high-quality service. Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business opportunities.

Customer inquiries were handled via phone, email, and web-based platforms. Professional Summary

Skills

Education

Work History

Contact this candidate