Personal Assistant Data Entry
Resume:
Nellie Chavez Duarte
Albuquerque, NM *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Lead Pre-K Teacher
Sandia Learning Center - Albuquerque, NM
June 2022 to Present
• Responsibilities Monitor and teach young children with gross and fine motor skills, cognitive, behavioral skills with lesson plans that is followed by state regulations. Certified Notary Agent
NM NOTARY PUBLIC - Albuquerque, NM
April 2021 to Present
My duties involve:
• Traveling notary
• Visits different locations and completes a notarization process.
• Meeting a client personally.
• Verifies the signer’s identity
• Witness the signing of the document(s)
• Sign and stamp on the document(s).
• Check the authenticity of all the documents and ensuring that no signer is signing under any compulsion or due to any threat.
Merchandiser
SHIFTSMART/CIRCLE K - Albuquerque, NM
Present
Help all Circle K stores stock up their merchandise in coolers and shelves. I pick up shifts upon my availability.
Lead Preschool Teacher
Southwest Child Care Early Learning Center - Albuquerque, NM August 2021 to March 2022
oversee the academic development in children, developing lesson plans, organizing work and play, activities, teaching and assisting children perform basic tasks as in eating, sharing, cognitive behavior, fine and gross motor skills, toileting, holding books, writing and speech Customer Service Representative
Express Employment Professionals - Albuquerque, NM March 2021 to July 2021
Temporarily.
• Managed customer accounts
• Greeted customers
• Worked in the inbound call center
• Collected and documented orders
• Responded to inquiries and issues
• Inventoried spreadsheets
• Created call center scripts
Customer Service Representative
Express Employment Professionals - Albuquerque, NM March 2021 to July 2021
• Created customer appointments
• Scheduled reservations for customers
• Maintained up-to-date knowledge of customer accounts
• Provided assistance to clients
• Answered phone and assisted customers with changes
• Explained products and benefits
• Inventoried stock
• Confirmed payments, refunds, etc.
• Wrote call center scripts
Retail Associate
Family Dollar - Albuquerque, NM
January 2021 to March 2021
• Managed price markdowns
• Maintained inventory on sales floor
• Operated cash register
• Managed and oversaw merchandising displays
Direct Care Day Service Counselor
Providence SUpport Services, Inc - Albuquerque, NM June 2019 to November 2020
Monitor clients with medical disabilities through out the night and day for safety, assist clients with medications, ADL's, personal care, oral hygiene, prepare nutritious meals, socializing with roommates, and communication, assisting with daily activities and exercise. Caregiver/Personal Assistant
Homecare Assistance - Albuquerque, NM
August 2017 to June 2019
Assist clients with daily living activities, companionship, cooking, housekeeping. Schedule appts at clients request monitor and check vitals as needed. Responsible for transporting individuals to outings and appts. Responsible for accurate and timely medication dispersal. Tax Associate
H&R Block - Albuquerque, NM
January 2016 to April 2018
Customer Service for high volume inbound and outbound calls. Prepared taxes, Data Entry Efficiently used the Appointment Database. Accurately processed cash and electronic payments. Maintained all files as well printed checks and contacted clients to pick up. Caregiver/Personal Assistant
HERITAGE HOME HEALTHCARE & HOSPICE - Albuquerque, NM March 2014 to July 2017
• Employed as an elderly, a special needs, and a disabled caregiver
• Assisted clients, residents, and patients with Activities of Daily Living (ADLS)
• Arranged for client and resident transport to medical appointments
• Retrieved prescriptions on behalf of clients, residents, and patients
• Administered medication such as different types of medications
• Assisted clients, patients, and residents with dietary needs
• Monitored blood sugar
• Assisted with household needs, such as cooking, cleaning, and laundry Caregiver
Mi Via Medical Waiver - Albuquerque, NM
July 2011 to May 2017
Assist clients with daily living activities, companionship, cooking, housekeeping. Schedule appts at clients request monitor and check vitals as needed. Responsible for transporting individuals to outings and appts. Responsible for accurate and timely medication dispersal. Teacher Assistant
Christina Kent Early Childhood Center - Albuquerque, NM February 2009 to November 2010
Monitor with safety throughout the day, and assist children ages 2-5 years of with cognitive, gross motor skills, socializing, safe interaction with others, assist with toileting, dressing, eating, communication with others, playing games, singing and dancing, sanitized classroom and toys. Education
Certificate in Child Development
Central New Mexico Community College - Albuquerque, NM February 2009 to May 2017
Diploma in Medical Terminology
Brookline College - Albuquerque, NM
November 2010 to August 2011
High school Diploma
Santa Fe High School - Santa Fe, NM
August 1992 to June 1996
Skills
• Strong interpersonal communication skills; written and verbal. Flexible, with a positive attitude and willingness to collaborate with others. Attention to detail to ensure task/project is right, the first time. Productive team player, completing tasks/projects in a timely manner. Effective in multi-tasking: able to prioritize activities and manage efficiency. MS Office: Word, Excel, and Powerpoint. Bilingual
(Spanish and English) (10+ years)
• Customer Service Skills
• Data Entry
• Filing
• Medical Office Experience
• Computer Literacy
• Addressing concerns and using sensitivity when responding to needs and feelings of patients.
• Actively listening and responding appropriately; performing common sales calculations.
• Using basic scheduling, attention to detail, and organizational skills in an office setting.
• Tendency to be well-organized, rule-abiding, and hard-working, performing common sales calculations Filing & Organization, Measures a candidate's ability to arrange and manage files or records using a set of rules.
Languages
• English/Spanish - Expert
Certifications and Licenses
CPR Certification
First Aid Certification
Certified Notary Public
April 2021 to April 2025
Assessments
Filing & organization — Proficient
August 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Inside sales — Highly Proficient
November 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Highly Proficient
Patient-focused care — Proficient
October 2019
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Work style: Conscientiousness — Proficient
January 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient
Work style: Reliability — Highly Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Basic attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Call center customer service — Proficient
September 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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