Customer Service Representative

EDUCATION

May ****

Associate In Science (A.S.) In Nursing

Mid Plains Community College, North Platte, NE

EXPERIENCE

August 2021 - June 2022

Medical Receptionist

Carbon Health, Portland, OR

• Admit patients to clinic, warmly. Emphasis on first contact, customer service

• Assist with scheduling and cancellations

• Patients who don't have appointment or chart, complete medical history intake

• Submit payments for processing

• Communication skills-multicultural

• Patient education on Covid, assistting in choosing correct test for destination.

• Assist RN, Lab, site lead

• Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations. October 2020 - March 2021

Customer Service Representative/Relief Dispatch

Senvoy, Portland, OR

• Answer all incoming calls

• Schedule or cancellation of orders

• Liaison between customers, drivers, and dispatch. Constant communication.

• Assist drivers with directions when needed

• Relief dispatch

• Stage pharmacy and biohazard storage for drivers in warehouse. S R

KATHERINE

SUMMERS

MEDICAL RECEPTIONIST

CONTACT

503-***-****

***********@*****.***

Portland, OR 97220

CAREER OBJECTIVE

Quality-oriented professional with 1+

years of experience and a proven

knowledge of customer service, patient

relations, and data collection and analysis.

Aiming to leverage my skills to

successfully fill the Medical Receptionist

role at your company.

ADDITIONAL SKILLS

• Outstanding communication skills multi cultural

• Skilled typist / keyboard/Google applications

• Payroll assist

REFERENCES

References available upon request

Contact this candidate