Customer Service Restaurant Owner

Patricia Abitino

Address **** ***** ***** ****** *****, FL 33445

Phone 321-***-****

Email ********@*****.***

Devoted and self-motived with strong communication and problem-solving skills; is able to work individually, as well as collaboratively. Very organized and detail-oriented. Work Experience

May 2018 – June 2021 Restaurant Owner/Manager

Napoli Pizza N Pasta

• Provides quality customer service to customers dining in and placing orders to-go.

• Operates a point-of-sale system, contributing to growing technological skills.

• Communicates effectively with customers and staff when a problem arises.

• Trains new employees on the restaurant floor and point-of-sale system.

• Independently and effectively handles customer complaints.

• Product replenishment.

• General bookkeeping.

• Overall management of employees and general business procedures. Nov 2009 – May 2018 Restaurant Owner/Manager

Tony’s Famous New York Pizza

• Provides quality customer service to customers dining in and placing orders to-go.

• Operates a point-of-sale system, contributing to growing technological skills.

• Communicates effectively with customers and staff when a problem arises.

• Trains new employees on the restaurant floor and point-of-sale system.

• Product replenishment.

• General bookkeeping.

• Overall management of employees and general business procedures. Education

Associate’s Degree University of Phoenix

Graduated: 2007

• Overall GPA: 3.8

High School Diploma Port Richmond High School

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