Elena Palnova

adsquz@r.postjobfree.com

720-***-****

Education: Bachelor’s in accounting, Graduation: August 2020,

Metropolitan State University of Denver, 3.0 GPA

Public Affairs Specialist

Atmos Energy Corporation, Denver

December 2020-Present

Review corporate budgets designated for charitable contributions to ensure that funds are properly allocated. Lead team to allocate their spending, write checks, code, and present to leadership our strategy.

Lead an employee activity committee at the Denver office (EAPC). Responsible to make meaningful connections and organize events for employees.

Create internal and external communicate plan, then execute using graphics, videos, photos which are posted on company’s website and/or on various social media outlets.

Experience in graphic design and photography. Familiarity with a variety of communication channels, techniques, and emerging trends in communications. Prior experience building strategic and tactical employee communications plans.

Create PowerPoint presentations in efficiently, which communicate messaging in a simple yet formal way. Present to external and internal stakeholders (ie: government officials and internal employees along with senior associates).

Identify and resolve problems independently, in teams, or cross-functioning teams in emergencies.

Researching potential risks, new developments, and stakeholders using general databases and internal databases to create positive outcomes.

Help maintain a positive relationship with the surrounding communities by ensuring that community relation programs are properly implemented in a positive matter for customers.

Respond to grant and contribution solicitation from charitable organizations, Chambers of Commerce, and community groups.

Serve as a liaison between the company and the community by representing the company at community gatherings, forums, and/or charity events. Deliver speeches at various functions to promote the company's community programs and educate community.

Develop, maintain, and track reports day to day.

Support proactive media messaging, create, and review press releases, and help tell story in a proactive way

Lead training for Salesforce, Workday, and Tableau

Skills:

Tackling complex topics and communicate them clearly

Liaison between internal and external stakeholders

Proactively support campaigns to tell a story

Work across different teams

Develop high quality press releases, media posts, messaging, and social media posts

Create professional PowerPoints, Excel worksheets, and communicate professionally via email communication and phone

Senior Administrative Assistant

Atmos Energy Corporation, Denver

Oct 2017 – December 2020

Worked as the right-hand support to the President and the VPs in the Colorado and Kansas Division.

Responsible for providing strategic business partner support to key management.

Composed and prepare correspondence for signature. Prepare and ensure accuracy and completeness of correspondence, forms, reports, contracts, and other various projects and/presentations.

Maintained precise appointment calendars for management, coordinate events, make travel & conference arrangements for corporate officers.

Worked closely with VPs of Public Affairs, Human Resources, Finance, Technical Services, Marketing and Operations on the execution of various projects and presentations.

Strategically built local ongoing relationships in the fast-growing Denver Metropolitan Area and across Colorado.

Ability to work on multiple projects at a time, while staying focused on the details and finding creative ways to solve big picture challenges under pressure.

Served as the key member of the Employee Activity Planning Committee team.

Fostered a strong culture of employee engagement, leveraging employee survey data to drive change, and promote diversity in the workplace and push for a better change throughout the entire enterprise.

Administrative Assistant Income Tax-Temporary

Colorado Department of Revenue, Denver

Jun 2016 – Feb 2017

Temporary role as an administrative assistant in the Income Tax Accounting Department

Worked closely with individual, corporate, partnership, and severance tax returns

Worked with tax examiners to issue the associated refunds and bills, protests, and other changes that effect the tax refunds or delinquency charges.

Assessed confidential documents, sorted mail, and distributed confidential documents to the income departments as necessary. Was responsible for all Income Tax Department's Power of Attorney documents and verification documents. Verified incoming returns for accuracy and completeness. Reviewed credits and subtractions.

Medical Receptionist

Ninth Avenue Internal Medicine, Denver

Jan 2016- May 2016

Performed insurance verification, greeted patients, and scheduled appointments.

Ensured referral paperwork has been received and sent out to specialist

Called to confirm patient’s clinical appointments

Checked patients in/out

Posted payments

Scanned and electronically filed medical records and results

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