DAWN RUSSELL
** ****** *****, **** ****** PA ****6, 443-***-****, **********@*****.***
OBJECTIVE
I am seeking employment with a company where I can use my experience and education to help others, in a stimulating and challenging environment that will provide me with advancement opportunities.
EXPERIENCE
2005 TO PRESENT Lifestar Response of Maryland Baltimore, MD EMT-B, DISPATCHER, MEDICAL BILLING COPAY SPECIALIST
● Providing non and emergent care and transportation to patients while providing excellent customer service.
● Call taking: scheduling transports, dispatching ambulances and communicating with crews in the field.
● Billing insurance companies, working with Medicare, payment posting, co pays, refunds, collection calls.
2017 to 2021 Erickson Living Baltimore, MD
Medical Biller, Payment Poster, AR
● Billing insurance companies, working with Medicare, payment posting, co pays, refunds, collection calls.
● Fixing denials from insurance companies.
● Taking phone calls and updating bills
● Posting payments from patients and insurance companies. 2020 to 2021 TranStar Medical Transportation Baltimore, MD Dispatch Supervisor, Medical Biller
● Supervised employees in the office and on the road
● Made the schedule for employees
● Took private and 911 calls for transport
● Handled all issues and disciplinary actions
● Did the hiring for dispatchers
● Medical billing for the transports the company did 2006 TO 2007 Sinai Hospital Baltimore, MD
PATIENT CARE TECHNICIAN
● Tended to ill and injured patients under the supervision of doctors and nurses.
● Taking vital signs, collecting specimens, trach care, personal hygiene and grooming.
● Made assessments on the patients care and detailed notes in their chart. 2006 TO 2008
English Consul Volunteer Fire
Department
Baltimore, MD
EMT
● Responded to emergency medical calls, providing non and emergent care.
● Provided patient care as directed by MIEMSS.
2009 TO CURRENT Lake Meade Fire Rescue Lake Meade, PA EMT
● Responded to emergency medical calls, providing non and emergent care.
● Provided patient care as directed by local and state protocols.
● EVOC – emergency vehicle operators course.
EDUCATION
● EMT BASIC CERTIFICATION
● CNA, GNA, Nurse
support technician
MIEMSS
Good Samaritan Hospital
2000
2000
REFERENCES
References are available on request.