Customer Service Pharmacy Technician

Kimberly Kittel

Education

Associates Degree ~ Pharmacy Technician

September 2014

Major Assignments

Benefits Verification

November 2019- March 2020

ConnectiveRX/ Careform Pittsburgh PA

●Communicating with patients to physicians and everyone in between to ensure access to pharmacy products and services,

●Verifying insurance coverage, processing patient’s prescription needs,

●Contacting insurance carriers to resolve insurance coverage questions and other duties assigned by management.

Pharmacy Technician

October 2014 - July 2019

CVS Pharmacy (Retail) Pittsburgh, PA

●Entered prescription information into the internal system

●Handled patient insurance/verified insurance

●Counted and filled pills

●Maintained and stocked pharmacy inventory

●Printed and scanned labels

●Received medications through the delivery system and entered new medication information into computer

●Called insurance companies for eligibility

Environmental Services

April 2008 - August 2010

Allegheny General Hospital

●Prepared patient rooms

●Cleaned medical equipment

●Prepared beds before and after surgery

●Trained all new employees

Customer Service

October 2007 - October 2008

Rhorich Toyota

●Placed client car services, parts, and payment orders

●Answered phones

●Filed client information

●Deposited checks and cash daily

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