Administrative Processing Editorial Assistant

NADIA ABU-SALEH

**** ****** ***., ********** *****

Telephone: 804-***-****

Email: *******@***.*** & *********@*****.***

Knowledgeable and dedicated self-starter skilled in providing best-in-class administrative support in fast- paced business environments. Adept at leveraging exceptional oral and written communication skills to work productively across functions. Adaptable to change, with talent for balancing multiple priorities efficiently and effectively. Proven leader, with strong work ethic, an open mind, and willingness to learn. Known for working well independently and in collaborative team settings. Committed to handling sensitive situations and business matters with discretion. Knowledgeable of different cultures; lived in different countries such as Kuwait, Jordan, Poland, Switzerland and Egypt. EMPLOYMENT

Sudan-American Foundation for Education Inc., Mc Lean/VA Volunteer (part time) - July 2021 – 30 June 2022

It is a non-profit organization, it’s partners with Ahfad University in Sudan, it is a private women university located in Omdurman/Sudan founded in 1966 by Mr Yusuf Badri. World Health Organization - Regional Office for the Eastern Mediterranean, Eastern Mediterranean Health Journal (EMHJ), Cairo/Egypt

Senior Technical Assistant - January 1999 – 30 June 2022 and from 02 July 2022 to Present

(Remotely from USA)

Administrative Assistant

• Assist senior managers and executives with their daily organizational tasks.

• Arrange meetings and attend them to take detailed minutes.

• Perform travel arrangements and reservations for senior managers.

• Manage phone calls schedule appointments and organize calendars.

• Review and organize regular correspondence like invitations and informative material.

• Review and optimize office policies and procedures particularly documentation and filing system.

• Meet visitors and provide general support to them.

• Assist in developing and implementing plans and goals for the department.

• Coordinated and supervised daily operations.

• Ensured compliance with regulations and internal policies.

• Undertake staffing responsibilities (hiring, training, evaluating etc.).

• Managed and monitored the implementation of the operational work plan, performing quality checks on all requisitions, and ensuring compliance with set rules and regulations.

• Issued various types of contracts on the Global System Management; follow up on the finalization of contracts and purchase orders for freelance staff in accordance with WHO regulations; and monitor freelance staff budgets.

• Coordinated administrative work related to the Editorial Board, including organization of Editorial Board meetings, e.g. issuing Travel Requests; hotel reservations; etc. for participants and follow- up with travel agent vis-à-vis tickets; security clearance; responsibility for per diem payments; reserving meeting rooms; various types of documents; Travel Claims; and meeting settlements.

• Guide and train new staff on the daily processes of the WHO Unit and assign duties to other staff.

• Monitored attendance and leave of WHO Unit staff. Editorial Assistant

• Proofread manuscripts, based on WHO guidelines (144 manuscript per year).

• Developed and maintained an effective follow-up system to monitor Journal work progress, including drafting and updating records and contact lists (board members, reviewers, etc).

• Collaborated with English, French, and Arabic editors in preparing abstracts, titles, etc. for translation in the three working languages of the Journal.

• Managed the WHO Unit website, coordinate with Eastern Mediterranean Regional Office web team to design test, post, and monitor the online version of the Journal. Received comments and measure access performance and provide reports on use of the online version.

• Oversee the creation, maintenance, updating and monitoring of schedules for administrative processing of manuscripts submitted to the Journal.

• Maintained and updated publications guidance and templates and keep them in line with global guidelines and new global and regional developments.

• Received, screened, and distributed incoming correspondence, attaching background information or related files as necessary and forwarding to staff concerned, drawing their attention to specific issues as necessary.

Word Health Organization, Amman/Jordan

Program Assistant - August 1993 - February 1998

• Prepared documentation for grants.

• Managed online resources.

• Managed WHO Representative’s calendar.

• Processed payments for suppliers.

• Attended staff meetings and taking the minutes.

• Responded to emails and answering calls.

• Maintained office calendars and sending out reminders of impending appointments.

• Typed letters and reports as required.

• Compiled and sent bulk mailings.

• Proofread and made copies of documents.

• Assisted in the planning and overseeing of significant events.

• Assisted in managing the budget for special and routine events.

• Made reservations for various off-site business meetings.

• Acted as a liaison between Country Office and Ministry of Health.

• Relayed internal emails to staff.

• Reserved equipment and conference rooms for presentations and in-office meetings. Aim Advertising, Amman/Jordan

Executive Assistant, January 1992 to June 1993

• Answer phones and greet visitors

• Schedule appointments and maintain calendar of the supervisor

• Schedule and coordinate staff and other meetings

• Collate and distribute mail

• Prepare communications, such as memos, emails, invoices, reports and other correspondence

• Write and edit documents from letters to reports and instructional documents

• Create and maintain filing systems, both electronic and physical

• Manage the cash of the expensive

The Americana Intel Safeway Kuwait/Kuwait

Store Manager - April 1989 to July 1990

• Developed business strategies to raise customer pool, expand store traffic and optimize profitability.

• Met and exceeded sales goals by training, motivated, mentored and provided feedback to sales staff.

• Ensured high levels of customer satisfaction through excellent service.

• Completed store administration and ensure compliance with policies and procedures.

• Maintained outstanding store condition and visual merchandising standards.

• Reported on buying trends, customer needs, profits, etc.

• Proposed innovative ideas to increase market share.

• Conducted personnel performance appraisals to assess training needs and build career paths.

• Dealt with all issues that arise from staff or customers (complaints, grievances, etc.). The Americana Intel Safeway Kuwait/Kuwait

Management Trainee, July 1988 to March 1989

Computer Programs and Systems

• Microsoft Word

• Excel

• PowerPoint

• Editorial Manager System

• Global Management System (GSM)

• InDesign

• CrossRef

• AlJumla for Website

• Imprest Account

Languages

English Fluent

Arabic Native speaker

ACADEMIC QUALIFICATIONS

• B.A. Business Administration, Kuwait University, Finance and Banking. Feb 1984 -Jun 1988, Kuwait.

• Certificate of Diploma: American Institute of Professional Studies, Management of Human Resources.

Mar 2016 - Dec 2016. NJ, United States of America.

• Certificate of Diploma: South-western Accreditation Council, Communication Strategies. Jan 2017 - Apr 2017. CA, United States of America. COURSES

Prince 2 Foundation Course UNOPS' (United Nations Office for Project Services), Mar 2003.

Prince 2 Practitioner Course UNOPS' (United Nations Office for Project Services), Mar 2004.

Time Management, Staff Development Learning regional activity. Egypt, Nov 2010.

Managing Conflict in the Workplace/Power of Individuals and Teams. Egypt, Dec 2010.

Preparing and responding to active shooter incidents. Egypt, Jun 2017.

WHO Global Procurement Training Programme. Egypt, 2019.

Women’s security awareness training. Egypt, Mar 2019.

Graphics Courses, YAT Learning Solutions. Egypt, Feb 2020.

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