Bartender, entrepreneur

Wayne R

Toner

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724-***-****

Objective To forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. Lead by example and learn new skills.

Experience

Hollywood Casino at the Meadows, Washington, Pa 05/2007-present Bartending/Customer Services

Took part in setting up new venues with products as they opened. Worked at multiple venues regularly assisting teammates with questions and instruction on new policies. Playing a large role in guest services and improving the guest experience through empathy and humor. Adhering to company values such as being a host, using honesty, being respectful, interactions not transactions, making magic moments for the guest, and a personal goal to turn a negative experience into a positive one. True YinzerGaming, Online Entrepreneur, 6/2021-Present, Independent Business Owner, Director, Producer, Editor, Star

Live streaming video gameplay, content creation to help direct traffic to the monetized portions of the business. In less than 2 years I’ve taught myself to set up the equipment, link all social media accounts to achieve cross platform promotion. Through goal oriented drive my community has grown from 0 to a total of almost 6000 followers across all platforms. Secured a sponsorship with dubbyenergy.com negotiating a discount code and commission rate. Multi-task management of Facebook, Twitch, Youtube, Tik Tok, Instagram, and Twitter. Management of multiple live chat moderators and moderator tasks.

Education

Diploma Burgettstown JR/SR High