Inventory control specialist, customer service. Shipping and receivin
Resume:
MERCEDESE CUELLAR
A Professional, Dependable and Skilled Individual that is Ready To Work For You! N Little Rock, AR 72118
***********@*****.***
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Owner/Operator
I Slay U Pay Professional Cleaning Services - Little Rock, AR March 2015 to Present
I'm owner and the operator of small but very professional cleaning service as well as home decor if asked. Looking to eventually expand and get growth as well as a solid foundation for me to continue to grow in development as well as growth in work ethic in all areas. And also able to provide a positive work environment for my employees Front Desk Manager
Best western plus jfk - North Little Rock, AR
September 2011 to December 2017
Handled all the account receivables, overlooked 13 plus employees, handled customers complaints. Handled Payroll and the schedule for the employees also did the daily deposit to the bank, was in charge of accounts payable
Front Desk Agent
Jameson Inn - Little Rock, AR
December 2010 to August 2011
I checked customers in and out of there rooms.
Made sure all my money was balanced by the end of my shift. Made the housekeeping report for the housekeepers. Handled the Breakfast area and made sure the rooms were up to par before I checked a guest in. Business then was sold upon new management
Front Desk Clerk
Travelodge - Fort Smith, AR
February 2006 to November 2010
M
WORK EXPERIENCE
I would work wherever I was needed front desk, laundry, housekeeping whatever was needed to be done I was able to do it.
Checked customers in and out rooms, handle the payments far is if it was cash or credit cards. Handle Direct Billing and was also in charge of the accounts payable and receivable. Also worked as the Shuttle Van driver that carried the guest back and fourth from bus station, rail-road, and many other places.
Telemarketer
West Telemarketing - Fort Smith, AR
March 2004 to January 2006
Handled customer service calls over phones as well as outgoing sells if possible for commission. Also helped if billing information or customer service was needed in all areas. It made me understand sales and the purpose of the push to exceed in growth as well as work ethics are stronger with knowledge you had to encounter a long the way Some college in Business administration
Pulaski Technical College - N Little Rock, AR
April 2011 to October 2012
High school or equivalent in General Studies
Spiro High School - Spiro, OK
August 2001 to May 2004
Leadership Experience
Management Experience
Retail Management
Customer Service
Special Education
Salesforce
Guest Services
Special Education
Salesforce
Payroll
Accounts Payable
Proofreading
Commercial Cleaning
QuickBooks
Microsoft Outlook
Sales Management
Accounts Receivable
CRM Software
Data Entry
EDUCATION
SKILLS
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http://***********@*****.***
Workplace English — Highly Proficient
January 2020
Understanding spoken and written English in work situations. Full results: https://share.indeedassessments.com/share_to_profile/ eda648a91677dfec35a571a75e555dd5eed53dc074545cb7
Attention to Detail — Familiar
October 2019
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/share_to_profile/ a497ff9e35ddd33ac55acbbc86994cb7eed53dc074545cb7
Front Desk Agent (Hotel) — Expert
January 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: https://share.indeedassessments.com/share_to_profile/ 46fd32f1a609d542189efde6c0ebc7e8eed53dc074545cb7
Veterinary Receptionist Skills — Proficient
January 2020
Managing practitioner schedules and maintaining accurate patient records. Full results: https://share.indeedassessments.com/share_to_profile/ bfa333a72888f69b5b703c1045886991eed53dc074545cb7
Office Manager — Completed
January 2020
Scheduling and budgeting.
Full results: https://share.indeedassessments.com/share_assignment/pl6erhjht9tz6ysg Composing & Sorting Email — Completed
January 2020
Effectively composing and organizing email messages. Full results: https://share.indeedassessments.com/share_assignment/w9ym0iy5akiypa0y Teamwork: Interpersonal Skills — Completed
January 2020
Resolving disputes, solving team problems, and understanding nonverbal cues. Full results: https://share.indeedassessments.com/share_assignment/9jlgkko-6nguaiii LINKS
ASSESSMENTS
Retail Cash Handling — Proficient
January 2020
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: https://share.indeedassessments.com/share_assignment/1yunoipdk959y5xs Special Education — Familiar
January 2020
Teaching students with special education needs.
Full results: https://share.indeedassessments.com/share_assignment/tvzbyx-4vaotsbsp Graphic Design — Completed
January 2020
Using graphic design techniques and producing visual media to communicate concepts. Full results: https://share.indeedassessments.com/share_assignment/zrclg-7eupy0ij7b Retail Customer Service — Proficient
January 2020
Comprehending and responding to retail customer needs. Full results: https://share.indeedassessments.com/share_assignment/b6eafsboe7defyv Retail Skills: Shelf Stocking — Highly Proficient
January 2020
Receiving and storing merchandise or product.
Full results: https://share.indeedassessments.com/share_assignment/qudthcbxlq6tzmmp CRM Skills with Salesforce — Familiar
January 2020
Knowledge of Salesforce objects, fields, and processes. Full results: https://share.indeedassessments.com/share_assignment/iucakklqq8wybxlf Front Desk Manager (Hotel) — Expert
January 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: https://share.indeedassessments.com/share_assignment/3gypgyoglc-zxhhc Verbal Communication — Proficient
January 2020
Speaking clearly, correctly, and concisely.
Full results: https://share.indeedassessments.com/share_assignment/bjtqtqqmhfuqsl2x Warehouse Shift Leader — Proficient
January 2020
Supervising warehouse staff and maintaining safety and security standards. Full results: https://share.indeedassessments.com/share_assignment/g4j0xp4-5p6zrm9f Logic & Critical Thinking — Familiar
January 2020
Using logic to solve problems.
Full results: https://share.indeedassessments.com/share_assignment/zrkvhasbwlpi9tke Spreadsheets with Microsoft Excel — Completed
October 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals. Full results: https://share.indeedassessments.com/share_assignment/gray51jrd6rwvdxd Basic Computer Skills: PC — Familiar
October 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: https://share.indeedassessments.com/share_assignment/wiyt5fka8wcfil-9 Guest Service Agent — Highly Proficient
May 2019
Tendency to be dependable and come to work.
Full results: https://share.indeedassessments.com/share_to_profile/ 2e78192c0a7b9c4edf648a832f1a7136eed53dc074545cb7
Scheduling — Familiar
September 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/share_assignment/e9ecqycml8tcer6d Sales Skills: Influence & Negotiation — Completed
September 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: https://share.indeedassessments.com/share_to_profile/ 321f06e04fe8ce468b229c8cebdda6f6eed53dc074545cb7
Customer Focus & Orientation — Proficient
September 2019
Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_to_profile/ 6f85c8a810be6a5ee9c7100b6f204753eed53dc074545cb7
Attention to Detail: Inventory — Proficient
September 2019
Applying systematic processes for managing and storing products and merchandise. Full results: https://share.indeedassessments.com/share_assignment/zhlvdmuc3ck-kjx6 Data Entry — Highly Proficient
August 2019
Entering data quickly and accurately.
Full results: https://share.indeedassessments.com/share_assignment/ij0eceit6u9j-ay9 Attention to Detail — Completed
August 2019
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/share_to_profile/ 51120ac45e45a887d3405b7a930547cbeed53dc074545cb7
Proofreading — Completed
August 2019
Proofreading written texts.
Full results: https://share.indeedassessments.com/share_assignment/eimmlaaipt2xso1w Written Communication — Completed
June 2018
Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/attempts/081fe50390bb0c7314b089e1b548e1b5eed53dc074545cb7 Organizational Skills — Highly Proficient
June 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: https://share.indeedassessments.com/attempts/660a69abfb57a94cf662b2feb065f910eed53dc074545cb7 Scheduling Skills — Proficient
June 2018
Measures a candidate's ability to cross-reference agendas and itineraries avoid conflicts when create schedules. Full results: https://share.indeedassessments.com/attempts/365f920823bef9159d65fa6414286589eed53dc074545cb7 Work Style: Reliability — Highly Proficient
October 2019
Tendency to be dependable and come to work.
Full results: https://share.indeedassessments.com/share_to_profile/ fc8eaa35e45e9ad9770aeb3cfa92d841eed53dc074545cb7
Work Style: Conscientiousness — Highly Proficient
January 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: https://share.indeedassessments.com/share_to_profile/ 6c76655eda9c63623b2ad6542d6d547deed53dc074545cb7
Attention to Detail — Familiar
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/share_to_profile/ f7f7d297ea3eada0f1357eb38e4456caeed53dc074545cb7
Basic Word Processing with Microsoft Word — Completed September 2019
Basic Word techniques, including the use of tools to format or edit text. Full results: https://share.indeedassessments.com/share_to_profile/ e60d35078a8c89e56817992f39289d29eed53dc074545cb7
Nursing Skills: Patient Focus & Orientation — Completed January 2020
Addressing concerns and using sensitivity when responding to needs and feelings of patients. Full results: https://share.indeedassessments.com/share_to_profile/ 2d8511dbeac6c23ccd34ea65882dd27beed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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