Lashanda D. Hardy
**** **** ***** *** ** College Park, GA 30349
Phone: 678-***-**** E-mail: ***************@*****.***
Enthusiastic, dedicated professional with strong emphasis on analytical reasoning and excellent written and verbal communication skills. Demonstrates exemplary work ethic, while committing to personal growth and development; dedicated and focused on the welfare of the Company, its customers and stakeholders.
Work experience demonstrates strong leadership, decision-making, aptitude for grasping concepts quickly and following exact procedures meticulously.
EDUCATION
Stratford University, Falls Church, Virginia 2008-2012
Billing and Coding
MLS Real Estate School School, Marietta, Georgia 2001
Certified Real Estate Agent
Samberly Beauty College, Atlanta, Georgia 1993-1994
Cosmetology
South Fulton Vocational School, Union City, Georgia 1991-1992
Certificate in Health Occupation
EXPERIENCE
Hilton Garden Inn
Housekeeping Supervisor 2021-Present
Inspect Rooms
Assist in Laundry/Public Areas
Prepare daily housekeepers Assignments sheets
Prepare Weekly schedules
Inventory
Communicate with maintenance and Front Desk
Nutritionist 2018- 2021
Fulton County Schools
Atlanta, GA
Preparation of meals
Clean and Stocking Kitchen
Completing side work
Consolidations Scanner, Simos 2016- 2018
Atlanta, GA
• Sorted inventory
Scanned items with MC-40 device
Reviewed price of items to ensure pricing was correct.
Nutritionist, Kelly Services 2015- 2016
Atlanta, GA
Prepared meals
Set up food line
Served food
Collected lunch money
Completed daily transaction paperwork
Package Handler Sorter, United Postal Service 2014- 2015
Atlanta, GA
Handled packages of 50 to 68lbs
Sorted packages by colors
Sorted packages by states zip codes
Customer Service Representative, Resurgens Orthopedics 2006- 2012 Morrow, GA
Assisted with physical therapy
Assisted with a patient billing and coding
Assisted with Accounts Receivables
Assisted with patient prescriptions
Scheduled patients appointments
Answered and transferred incoming calls to the appropriate location
Collected co-pays and insurance payments
Patient Care Coordinator, My Obgyn & Associates 2001- 2006 Jonesboro, GA
Answered high volume of customer service calls
Scheduled appointments and transfer calls to correct locations
10-key Data entry
Issued patient prescriptions
Collected insurance co-pays
Faxed and filed paperwork
Records Clerk, Fulton County Vital Records 1996- 2001
Atlanta, GA
Answered incoming phone calls
Issued birth and death certificates.
Filed documents
Physical Therapy Tech, South Fulton Medical Center 1994- 1996
Atlanta, GA
Patient care customer service
Answered incoming calls
Assisted with physical therapy
Input patient information using Microsoft Office Suite
ABILITIES
Adept at dealing with ethnic relations, individuals with disabilities, and emergency situations
Proven supervisory skills and able to work in groups
Self-motivated; able to set effective priorities and implement decisions to achieve immediate and long-term goals and meet operational deadlines
SKILLS
Active Listening
Written, verbal communication
Quick responder
Teamwork
Advanced skills in Microsoft Office
Analytical and interpersonal skills
Strong logistic skills
Computer proficiency
Strong organizational skills
References Furnished Upon Request