Lashanda D. Hardy

**** **** ***** *** ** College Park, GA 30349

Phone: 678-***-**** E-mail: adsqhn@r.postjobfree.com

Enthusiastic, dedicated professional with strong emphasis on analytical reasoning and excellent written and verbal communication skills. Demonstrates exemplary work ethic, while committing to personal growth and development; dedicated and focused on the welfare of the Company, its customers and stakeholders.

Work experience demonstrates strong leadership, decision-making, aptitude for grasping concepts quickly and following exact procedures meticulously.

EDUCATION

Stratford University, Falls Church, Virginia 2008-2012

Billing and Coding

MLS Real Estate School School, Marietta, Georgia 2001

Certified Real Estate Agent

Samberly Beauty College, Atlanta, Georgia 1993-1994

Cosmetology

South Fulton Vocational School, Union City, Georgia 1991-1992

Certificate in Health Occupation

EXPERIENCE

Hilton Garden Inn

Housekeeping Supervisor 2021-Present

Inspect Rooms

Assist in Laundry/Public Areas

Prepare daily housekeepers Assignments sheets

Prepare Weekly schedules

Inventory

Communicate with maintenance and Front Desk

Nutritionist 2018- 2021

Fulton County Schools

Atlanta, GA

Preparation of meals

Clean and Stocking Kitchen

Completing side work

Consolidations Scanner, Simos 2016- 2018

Atlanta, GA

• Sorted inventory

Scanned items with MC-40 device

Reviewed price of items to ensure pricing was correct.

Nutritionist, Kelly Services 2015- 2016

Atlanta, GA

Prepared meals

Set up food line

Served food

Collected lunch money

Completed daily transaction paperwork

Package Handler Sorter, United Postal Service 2014- 2015

Atlanta, GA

Handled packages of 50 to 68lbs

Sorted packages by colors

Sorted packages by states zip codes

Customer Service Representative, Resurgens Orthopedics 2006- 2012 Morrow, GA

Assisted with physical therapy

Assisted with a patient billing and coding

Assisted with Accounts Receivables

Assisted with patient prescriptions

Scheduled patients appointments

Answered and transferred incoming calls to the appropriate location

Collected co-pays and insurance payments

Patient Care Coordinator, My Obgyn & Associates 2001- 2006 Jonesboro, GA

Answered high volume of customer service calls

Scheduled appointments and transfer calls to correct locations

10-key Data entry

Issued patient prescriptions

Collected insurance co-pays

Faxed and filed paperwork

Records Clerk, Fulton County Vital Records 1996- 2001

Atlanta, GA

Answered incoming phone calls

Issued birth and death certificates.

Filed documents

Physical Therapy Tech, South Fulton Medical Center 1994- 1996

Atlanta, GA

Patient care customer service

Answered incoming calls

Assisted with physical therapy

Input patient information using Microsoft Office Suite

ABILITIES

Adept at dealing with ethnic relations, individuals with disabilities, and emergency situations

Proven supervisory skills and able to work in groups

Self-motivated; able to set effective priorities and implement decisions to achieve immediate and long-term goals and meet operational deadlines

SKILLS

Active Listening

Written, verbal communication

Quick responder

Teamwork

Advanced skills in Microsoft Office

Analytical and interpersonal skills

Strong logistic skills

Computer proficiency

Strong organizational skills

References Furnished Upon Request

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