Closing Manager Customer Service
Resume:
Real Estate Title & Escrow Closings
Work History Contact
Skills
Robert Atkins
Real Estate Title & Escrow Closing professional with expert knowledge of the title and escrow industry. Accomplished job performance starting as a closer to escrow officer to closing manager to escrow accounting and operations management. Recognized to be a client and customer focused liaison focused on closing transactions in a multi-state, high volume environment. Strong written and verbal communication skills.
Escrow Officer /Escrow Closer
Zillow Group / Zillow Closing Services, Atlanta,
Georgia
Liaison between all parties involved in title and
escrow closings of both Acquisitions and Resales
within Zillow Group
Scheduled and coordinate routing of closing
packages for signature and notarization
Collaborated with title department to resolved title issues
Balanced and disbursed funds accurately and
timely
Prepared Closing Disclosure UD-1 settlement
statements to lender.
2021-08 -
2022-06
National Title Closer
Elevated Title, Atlanta, GA
Handled as many as 125 VA loan closings with
nationwide VA lender by effectively organizing,
multitasking and prioritizing closing work.
Prepared settlement statements for review by
lender and borrower.
Reviewed title and work with title team to resolve issues.
Coordinate loan packages for signature and
notarization with outside signing agents
2020-07 -
2021-08
2015-08 - Escrow Accounting /Operations Manager
Address
Atlanta, Georgia, 30324
Phone
******.*******@*****.***
RamQuest, Resware,
Qualia, HomeSteps,
LandTech, FMS, Microsoft
Word, PowerPoint, and
Excel
Real Estate Closing
Processes
Closing disclosures
Real Estate Contracts
Closing Operations
Funding & Disbursement
Management
Real estate industry
understanding
Escrow Reconcilation
HomePartners Title Services LLC, Fort Lauderdale, FL Escrow Accounting :
Reconcile bank statements and perform daily
reconciliations of escrow accounts
Audited, approved, and released all funding
treasury wires.
Approved, and initiated payment for all Accounts
Payable expenditures.
Managed all vendors and support services across
all offices including licensing, leases, service
agreements, proper insurance coverage
Implemented cost control procedures and cost
management processes, saving company $50,000
Reporting :
Reconciled and provided end of month and
quarterly revenue reporting financials, title fees collected, and expenses to assist CFO with
financial reporting statements.
Tracked and monitored losses and implement
strategies on loss prevention and recovery as
needed.
Worked directly with President and CFO to
manage cost-effective operating $10M budget.
2020-02
Closing/Funding Manager – REO
Operations
Law Office Of McCalla Raymer LLC, Atlanta, Georgia Managed daily operations of Closing and Funding
teams in high volume office of 500-600 closings per month.
Managed team pipeline, workflow, performance
metrics and helped team resolve difficult cases.
Helped save over $100K in fees from Freddie Mac
by eliminating delays in first year.
Increased productivity by implementing caseload
for closers with new workflows.
Acted as client liaison to ensure pipeline time-lines fulfilled.
2007-02 -
2015-08
Title Clearance
Escrow Accounting
Title Insurance
Organization and Time
Management
Teamwork and
Collaboration
Loan officer
Education
Bachelor of Science: Social Sciences
Middle Tennessee State University - Murfreesboro, TN Completed professional internship with District
State Attorney Office
1993-01 -
1996-05
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