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Closing Manager Customer Service

Location:
Atlanta, GA
Salary:
48K
Posted:
September 25, 2022

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Resume:

Real Estate Title & Escrow Closings

Work History Contact

Skills

Robert Atkins

Real Estate Title & Escrow Closing professional with expert knowledge of the title and escrow industry. Accomplished job performance starting as a closer to escrow officer to closing manager to escrow accounting and operations management. Recognized to be a client and customer focused liaison focused on closing transactions in a multi-state, high volume environment. Strong written and verbal communication skills.

Escrow Officer /Escrow Closer

Zillow Group / Zillow Closing Services, Atlanta,

Georgia

Liaison between all parties involved in title and

escrow closings of both Acquisitions and Resales

within Zillow Group

Scheduled and coordinate routing of closing

packages for signature and notarization

Collaborated with title department to resolved title issues

Balanced and disbursed funds accurately and

timely

Prepared Closing Disclosure UD-1 settlement

statements to lender.

2021-08 -

2022-06

National Title Closer

Elevated Title, Atlanta, GA

Handled as many as 125 VA loan closings with

nationwide VA lender by effectively organizing,

multitasking and prioritizing closing work.

Prepared settlement statements for review by

lender and borrower.

Reviewed title and work with title team to resolve issues.

Coordinate loan packages for signature and

notarization with outside signing agents

2020-07 -

2021-08

2015-08 - Escrow Accounting /Operations Manager

Address

Atlanta, Georgia, 30324

Phone

954-***-****

E-mail

adsqh0@r.postjobfree.com

RamQuest, Resware,

Qualia, HomeSteps,

LandTech, FMS, Microsoft

Word, PowerPoint, and

Excel

Real Estate Closing

Processes

Closing disclosures

Real Estate Contracts

Closing Operations

Funding & Disbursement

Management

Real estate industry

understanding

Escrow Reconcilation

HomePartners Title Services LLC, Fort Lauderdale, FL Escrow Accounting :

Reconcile bank statements and perform daily

reconciliations of escrow accounts

Audited, approved, and released all funding

treasury wires.

Approved, and initiated payment for all Accounts

Payable expenditures.

Managed all vendors and support services across

all offices including licensing, leases, service

agreements, proper insurance coverage

Implemented cost control procedures and cost

management processes, saving company $50,000

Reporting :

Reconciled and provided end of month and

quarterly revenue reporting financials, title fees collected, and expenses to assist CFO with

financial reporting statements.

Tracked and monitored losses and implement

strategies on loss prevention and recovery as

needed.

Worked directly with President and CFO to

manage cost-effective operating $10M budget.

2020-02

Closing/Funding Manager – REO

Operations

Law Office Of McCalla Raymer LLC, Atlanta, Georgia Managed daily operations of Closing and Funding

teams in high volume office of 500-600 closings per month.

Managed team pipeline, workflow, performance

metrics and helped team resolve difficult cases.

Helped save over $100K in fees from Freddie Mac

by eliminating delays in first year.

Increased productivity by implementing caseload

for closers with new workflows.

Acted as client liaison to ensure pipeline time-lines fulfilled.

2007-02 -

2015-08

Title Clearance

Escrow Accounting

Title Insurance

Organization and Time

Management

Teamwork and

Collaboration

Loan officer

Education

Bachelor of Science: Social Sciences

Middle Tennessee State University - Murfreesboro, TN Completed professional internship with District

State Attorney Office

1993-01 -

1996-05



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