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Customer Service Supply Chain

Location:
Wellford, SC
Posted:
September 25, 2022

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Resume:

Sam Criswell

**** ****** ******** **** ********, SC 29385

864-***-****

adsqef@r.postjobfree.com

Summary

Proven Leader with over 20 years of manufacturing related experience across multiple business functions including Operations, Supply Chain, Information Systems, Lean/Six Sigma, Project Management, Customer Service and Contract Services Management. Utilizing data driven and process focused strategies and tactics to solve manufacturing problems and improve key business metrics. Implemented SIOP Process in two companies and recognized as a Leader in Supply Chain. Implemented and coached “lean thinking” across multiple business elements resulting in culture change, higher productivity, and reduced cost. Recognized as a leader that creates operational excellence and organizational agility.

Strengths

Leadership Knowledge of financial principles

Managerial skills Business acumen

Organizational skills Computer competencies

Strong communication and interpersonal skills

Experience

Palmetto State Armory 1/18 – 11/20

Director of Manufacturing

Managed Production, Planning, Purchasing, Logistics and Warehouse and Operations for multiple sites.

Train, coach, mentor, develop, evaluate, and direct staff to achieve top level performance and exceed strategic goals.

Lean Manufacturing implementation

oManufacturing Process Redesign that has resulted in $400K savings year 1, $900K savings in year 2

oImplemented Inventory plan that decreased over-all inventory by $5M in first year

Apex Tool Group 3/15 – 01/18

Director of Operations

Managed Production, Planning, Purchasing and Operations for multiple sites.

Train, coach, mentor, develop, evaluate, and direct staff to achieve top level performance and exceed strategic goals.

Lean Manufacturing implementation

oManufacturing Process Redesign that has resulted in $400K savings year 1, $900K savings in year 2

oImplemented Inventory plan that improved On-Time-Delivery from 88% to 97% while decreasing over-all inventory by $2.5M

Circor Energy 11/06 - 3/15 Director of Operations/Business Unit Leader

Ownership of entire operation including Sales/Engineering and P&L

Responsible for all Supply Chain activity including implementation of SIOP process

Since taking over Texas Sampling we reduced past due from over $5.0M in May 2014 to less than

$700K by the end of the year 2014

Lean Manufacturing Practices - Shop Floor Redesign

Responsibilities included Customer Service, Quotations, Purchasing, Planning and Operations Establishment of front end business processes

Implemented Long-term Contract with key suppliers resulting in savings over $17.6M in over last 8 years

Implementation of Supplier Development process leading to 15% reduction in supply base

By Implementing lean thinking and SIOP process achieved inventory reduction and improved turns from 2.7 in 2006 to over 6.5 in 2014 while improving OTD from 72% to 94%

Implemented Customer Service/Relationship Management process

Set up Consignment and Kanban Programs with Customers

Lead EDI Linkage project for Inventory Management & Billing

Eaton / Dana 2/84 - 11/06

Director Supply Chain (Newbern, TN - Hohenwald, TN - Mountain Home, AR)

Managed Production, Planning, Purchasing and Operations

Implementation of EATON Business System

SIOP implementation/Lead Global Supply Chain Counsel for Hydraulics Group (7 plants)

Champion for new ERP system

Lean Manufacturing implementation

Value Stream Mapping

Manufacturing Process Redesign

Productivity increases through “digitization” efforts

Implementation of Cellular Manufacturing

Waste reduction & process optimization

Streamline material, product, and information flow

Establish standard work and workload balancing

Education

Business Management Courses - Dyersburg State Community College - Dyersburg, TN

Business Management Courses - Bethel College - McKenzie, TN

Dana University Continuing Education Certified

Supervisor Program

Certified JIT Inventory

Certified Kaizen Trainer

Management of Organizational Behavior (Utilizing Human resources)

Eaton University Continuing Education

QS9000 Internal Quality Systems Auditor

Lean Manufacturing Techniques

Supply Chain Management (Negotiation)

Organizations

Boy Scouts of America

Tennessee School Board Association

Lions Club International

Southern Rubber Group

Professional Training

Microsoft Professional

Physiological Strategies in Negotiation

Negotiation II

Total Quality Management

Production Management

Inventory Planning



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