Safety Officer Service Representative
Resume:
Ronald Smith
Asheboro, NC 27205
******@****.***
SUMMARY
Highly knowledgeable with 17 years of experience in corrections with a wide range of public safety experience including Fire and EMS. Able to deter crime and utilize problem solving skills. Excels with communicating with victims, witnesses, detainees and other officers, and experienced with many weapons, equipment and radio procedures.
EDUCATION
Randolph Community College – Asheboro, NC
Credits towards Associates degree
North Carolina Justice Academy – Salemburg, NC
Advanced Correctional Certification 2015
Certifications
21 years of experience as Emergency Medical Tech through the state of North Carolina
Basic & Intermediate Correctional Certification, North Carolina Justice Academy – Salemburg, NC
Basic & Advanced Gang Investigations – Stanly Community College (2012)
Criminal Elements and Terrorist Threats Analysis Certificate (2011)
National Fire Academy Incident Command Training (1988)
National Incident Management System (NIMS) – FEMA (2007)
Crisis Negotiation/First Responder Instructor Certification (2013)
Gang Investigators Conference (2014 & 2015)
Anti-Terrorism Training (2014)
Stress Management for Emergency Personnel Certification - Piedmont Technical College
North Carolina A&T
Job ID: SPA1025
Public Safety Officer
Requirements
My Qualifications
Able to apply Technical Knowledge to General Patrol Duties to all buildings (residential, academics, etc) and landmarks of NC A&T State University and surrounding area.
Able to detect and deter crime with the ability to understand crime activities and trends by conducting self-imitated security checks
Able to operate the following equipment safely and effectively and in compliance with policy/law: firearms, batons, handcuffs, OC spray, mobile video camera, hand-held and mobile radios and office computers (CJLEADS, NCAWARE, word processing, DCI, CAD)
Able to use knowledge of radio procedures (10 codes, clearance codes and signal codes) to communicate effectively
Completes departmental and state forms accurately and within the specified time frame.
Provides complete and detailed documentation.
Able to explain required actions to victims, witnesses, detainees and other officers.
Recognizes suspicious persons, incidents, vehicles and/or activity and takes appropriate actions to detain, question, release, or arrest suspects.
Applies Problem Solving skills to Ensuring Proper Detention and Arrests, and uses proper subject control
Highly experienced with a proven track record of applying technical knowledge to search and seizure procedures
Able to detect and deter crime with the ability to understand crime activities and trends
Able to operate equipment safely, effectively and within compliance with policy/law: firearms, batons, handcuffs, OC spray, surveillance cameras, hand-held and mobile radios and office computers (CJLEADS, NCAWARE, word processing, DCI, and CAD)
Experienced using radio procedures (10 codes, clearance codes and signal codes) to communicate effectively
Experienced with completing departmental and state forms accurately and within the specified time frame using complete and detailed documentation
Proven ability to explain required actions to victims, witnesses, detainees and other officers
Able to recognize suspicious persons, incidents, vehicles and/or activity and takes appropriate actions to question and detain
Proven application of problem solving skills to ensure proper detention, and uses proper subject control
Notable Achievements & Accomplishments:
Received multiple service awards (5 years, 10 years and 15 years) for the North Carolina Department of Public Safety.
Exceeded all expectations of the Standardization Inspection Team for the communications program, and received verbal recognition from Superintendent and regional command staff (North Carolina Department of Public Safety).
Achieved top level HAM operator license and volunteer examiner.
CORE STRENGTHS
Highly knowledgeable and experienced with public safety and security
Leadership
Verbal and written communication
Crime deterrence
Problem Solving
Consistently exceeds standards of every position
PROFESSIONAL EXPERIENCE
North Carolina Department of Public Safety
Salisbury, NC 12/2014 - Present
Correctional Sergeant
Promoted to Sergeant and transferred to Piedmont Correctional minimal security unit. Responsible for first-line supervision to Correctional Officers, assigning positions to lower level custody staff, and overseeing officers’ activities and performance to ensure custody, security and welfare of inmates is maintained. Exceeds all standards of position.
Trains and manages Officers (6-10 on average) and is responsible for all aspects of inmates in the unit (up to 245 at a time), and management of the $1.5M facility. Arranges work schedules to ensure shift coverage, implement operational procedures and ensure rules and regulations are followed according to policy. Experienced with 3 levels of custody for both male and female inmates (close level, medium level and minimum level) providing a diverse perspective and experience enabling ability to work with a wide range of people.
In-charge of the Log Books Program (including maintenance, tooling and more). Responsible for ensuring all log books are assembled correctly, recorded and maintained to be part of the legal record. Successfully maintained all aspects of program ensuring proper accountability and legal requirements.
Received multiple service awards (5 years, 10 years and 15 years).
North Carolina Department of Public Safety
Troy, NC 2003 – 12/2014
Correctional Officer
Attended the Academy and assigned to the Southern Correctional Center. Acquired knowledge of multiple specialty programs and investigation methods. Responsible for ensuring the care, custody and control of inmates (including touring assigned areas, observing inmate activity in-person and on closed-circuit monitors, and identifying inmates who have behavioral, medical, or other problems so appropriate measures may be taken.) Performs general security duties to prevent escape, disorder, rule infractions, and harm to inmates, visitors, and staff. Excelled in all areas of responsibilities.
Transferred to female correctional facility. Managed the Litter Crew of 10 and responsible for all aspects of the program (including transportation, security and safety of inmates, and surpassing requirements of crew performance). Set multiple bag records for trash collected and maintained all goals of program with zero incidents.
In-charge of all communications equipment and related programs. Maintained all records, distribution process and maintenance of equipment. Took the initiative and upgraded the unit communications system (at no cost to the unit) by working directly with the state radio maintenance shop. Exceeded all expectations of the Standardization Inspection Team and received verbal recognition from Superintendent and regional command for program excellence.
Developed and implemented the Weather Alert System for the facility. Identified requirements, researched and purchased equipment, and setup the system in the monitoring station. Successfully improved Officer Safety, communications and planning for the prevention of disasters.
Westside Fire Department
Asheboro, NC 1981 – 1994
Operations Assistant Chief
Started as a firefighter and EMT for volunteer fire department. Promoted to Captain and then to Operations Assistant Chief. Responsible for 30 people and $3M worth of equipment, the implementation of strategic direction for Operations (by the identification and achievement of organizational, operational, training, and staffing objectives) and operations management. Exceeded all standards of the position.
Served as Board Secretary on the Board of Directors for 5 years. Performed all aspects of the position and surpassed all responsibilities. Only firefighter to serve on the Board.
Managed the tax reform for new department’s operational area between jurisdictions. Negotiated land use, talked with residents, and directly impacted raising of revenue. Achieved revenue requirements and hosted the ribbon cutting ceremony with the Mayor.
Provided relief on coast after hurricane. In-charge of a team of 6 sent to provide damage assessment for affected zone along the coastline.
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