Data Entry Customer Service
Resume:
Haris waris
*************@*****.***
PERSONAL STATEMENT
An innovative Administrator with particular expertise in directing and enhancing administrative procedures and providing full support to ensure the delivery of an excellent client experience. I have always passion for my work. PROFESSIONAL EMPLOYMENT EXPERIENCE
1. RASAM AL RAYAN CONTRACTING EST. (Aug '2016- Till Now) Currently working as ADMINISTRATIVE OFFICER
Key Responsibilities include:
● Customer dealing.
● To conduct assigned meeting (physical and online).
● Providing necessary information to staff and management team if needed.
● Order maturity.
● Manage the replacement of absent employees.
● Clients follow up.
● After sale services.
● Social media handling.
● Inbound calls.
● Enquiry Handling.
● Building relationship with client.
● Customer Service Related matters.
● Buying the goods and services the company / client required.
● Recording and processing entries of all inquiries in software and generating a report for the management.
● Performing basic office tasks such as filing, data entry, answering phones, processing emails, etc.
● Contributing to administrative teams task and organizational support
● Performing miscellaneous job-related duties as assigned
● To plan and prepare appropriately provided missions, events, and visits.
● To demonstrate competence in assigned task.
● To perform assessment tools and strategies to evaluate and promote the continuous intellectual development.
2. Muslim Commercial Bank (MCB Head Office) (June 2015 – Jan 2016) Worked as “Officer Payable and Accounts” in MCB Head Office. Key Responsibilities include:
● Managing payments of Bank wide Travel related expenses.
● Periodically reconciling various GL Accounts.
● Cost allocation to branches and offices of several centralized expenses.
● Vendor Management related issues pertaining to payments.
● Liaison with internal & external auditors for bi-annual and annual audit of the Company.
● To scrutinize, check approvals and initiate internal & external payable vouchers for payment of invoices/bills received from different branches/offices all across Pakistan.
● Detailed review of vendor invoices from the perspective of income tax & sales tax deduction / exemption and withholding of different regions as per applicable tax laws
● Generation of payment instruments (pay orders and bank advice) to execute payments in favor of concerned beneficiaries.
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PROFESSIONAL QUALIFICATION & EDUCATION
Graduation – Punjab University, Lahore Aug 2015
Bachelors in Commerce – B.COM
Second division
Intermediate – BISE Lahore Jun 2013
Intermediate in commerce – i.com
Second division
Matriculation – BISE Lahore Jun 2009
Science
First division
I.T AND SOFT SKILLS
● Advanced Microsoft Excel skills
● Command over Microsoft Word, PowerPoint and Access
● Effective communication skills
● Possess willingness to accept responsibilities
● Ability to work productively with a team
● Adjustable to new environment
LANGUAGES
English, Urdu, Arabic and Punjabi.
PERSONAL
Interests in current affairs.
REFERENCES
References available upon request.
Contact this candidate