Lisa Evans Robinson

**** ****** ***** #****

Columbia, South Carolina 29206

512-***-**** - mobile

adsqc9@r.postjobfree.com

Baylor University – Waco, Texas

Bachelor of Arts in Business Communications May 1990

Palmetto Citizens Federal Credit Union, October 2018 – Present

Member Services Representative

Work with members handling cash, financial transactions, and promoting the credit union's products and services.

Holy Family Catholic School, August 2015 – May 2018

Substitute Teacher

Replaced full time classroom teachers for a determined period of time. The role consisted of implementing existing lesson plans, overseeing classroom activities, assigning homework, following the full-time teacher's instructions, and grading tests.

Team Robinson Enterprise, October 2010 – Present - Home based Embroidery and Monogramming business

Dell Computer, June 1997 – August 2002

Project Manager

* Act as a sales and DellPlus advocate for customers providing technical expertise and process requirements for customer specific projects – non-standard hardware, software, asset services and installation.

* Provide ongoing support for integration projects to ensure the systems continue to meet and perform to the customer’s current and future needs.

* Develop and deliver clear, concise project documentation to both internal and external customers.

* Coordinate efforts between Engineering, Manufacturing and Dell Sales Force to deliver Customer Requirements in a time-sensitive environment.

* Facilitate Customer Conference Calls to provide Factory Integration capabilities and requirements.

* Project Manager for 50+ different accounts each Quarter.

* Work with customers to determine expectations to ensure long-term satisfaction and retention.

Texas Natural Resource Conservation Commission (TNRCC), July 1995 – June 1997

Program Specialist with the Office of Policy and Regulatory Development

* Legislative liaison for the Office of Air Policy.

* Lead, manage and coordinate policy related projects pertaining to small businesses.

* Liaison with federal, state, and local agencies in matters concerning the development and coordination of transportation and general conformity policy.

* Facilitate open negotiations through telephone calls and correspondence, development of reports, and participating in appropriate meetings and workshops.

* Communicate the status of state implementation plans, rules, or policy development activities to internal and external customers and agency management.

* Represent the Air Policy and Regulations Development Division on rule drafting teams, coordinate and participate in rule public hearing, analyze resulting testimony, and prepare recommendations to be considered for adoption by the TNRCC.

Texas House of Representatives, December 1994 – July 1995

Chief Clerk of the House Business and Industry Committee

* Review and Format bill analyses

* Assist the Chairman with all the public hearings.

* Prepare committee minutes and committee reports.

* Request and Review fiscal notes and witness affirmations.

* In Consultation with the members of the committee on committee and bill information.

* Coordinate and Distribute bills and bill information packets to committee members.

* Oversee bills and hearings involving the House Business and Industry Committee.

* Preside at all public hearings, formal meetings, work sessions, and subcommittee meetings.

Texas Water Commission/Texas Natural Resource Conservation Commission, February 1991 – December 1994

Community Relations Coordinator of the State Superfund Program

* Prepare and Review press releases, graphics and periodic reports.

* Produce and distribute the State Superfund Quarterly Status Report.

* Establish and maintain repositories for the State Superfund program.

* Plan and implement community outreach for State Superfund projects.

* Maintain and distribute agency-wide public meetings and hearings calendar.

* Assist TNRCC program areas as needed regarding public meetings and hearings.

* Interact with TNRCC staff, EPA, the media and general public to provide accurate and complete information on agency meetings.

* Facilitate TNRCC program areas in involving other governmental agencies or other TNRCC divisions for public meetings and hearings.

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