Victoria Joseph

Watertown, CT *****

adsqah@r.postjobfree.com

+1-203-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Anthem Blue Cross BlueShield - Wallingford, CT

January 2021 to Present

Multi - task / providing high- quality service/ being creative and flexible. Process payments/ Good communication skill Provide good customer care/ Excellent listener positive customer interaction. While working from home i was able to answer inbound calls in support of customer needs and make outbound calls to past due accounts while providing respect and understanding of each case.

Assembly / inspector/machine operator

Gems Sensors - USA

May 2018 to August 2021

Quality inspection operating systems, read blueprints/ building part b.o.m. Debt Collector

American Adjustment Bureau - Waterbury, CT

May 2020 to March 2021

• Multi-task

• collect debt

• process payments

• customer service

• good communication skills

Customer Service (Seasonal)

FTD Companies - Centerbrook, CT

December 2018 to January 2020

• I provide good customer care. Contracts/purchases/ arrangements. Tracking claims refer clients to independent vendors. Skill’s excellent listener provide as many information about the product. Positive customer interactions. Ability to multitask in every situation. Inspector / Assembly

Northeast Electronics Corp - Milford, CT

June 2017 to October 2018

Internet Savvy

Adept multi-tasked

Maintain Non-conforming log.

Microsoft managed multiple projects Word, Excel, Powerpoint Record and test data auditing Customer Service Relations Troubleshooting and Diagnostics Motivated self-starter with a strong desire to learn. Reviews Work Order Tasks for completeness prior to making logbook entries Ability to process information effectively.

Works with the project team to optimize the design and structure of subcontracts Flexible, reliable and dependable hard-worker.

Reviews Inspection Test Plans (ITPs) according to specification/ standard/ code requirements Committed to customer service.

Exceptional organization abilities.

Sales Associate

Target - Milford, CT

February 2015 to March 2017

Competitive attitude and innovative nature

Open store at the beginning of the day,

Connect with customers and build appropriate rapport to have a thorough understanding of needs. Education

High school diploma or GED

Skills

• Self disciplined Internet Savvy Adept multi-tasked Microsoft Word, Excel, Powerpoint Customer Service Relations Motivated self-starter with a strong desire to learn. Ability to process information effectively. Flexible, reliable and dependable hard-worker. Committed to customer service. Exceptional organization Competitive attitude and innovative nature English, French

• Quality Inspection

• Software Troubleshooting

• Active Directory

• Desktop Support

• Microsoft Windows

• Help Desk

• Operating Systems

• Microsoft Excel

• Customer service

Languages

• French - Expert

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