Customer Service Sales Associate
Resume:
Victoria Joseph
Watertown, CT *****
*.********@*******.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Anthem Blue Cross BlueShield - Wallingford, CT
January 2021 to Present
Multi - task / providing high- quality service/ being creative and flexible. Process payments/ Good communication skill Provide good customer care/ Excellent listener positive customer interaction. While working from home i was able to answer inbound calls in support of customer needs and make outbound calls to past due accounts while providing respect and understanding of each case.
Assembly / inspector/machine operator
Gems Sensors - USA
May 2018 to August 2021
Quality inspection operating systems, read blueprints/ building part b.o.m. Debt Collector
American Adjustment Bureau - Waterbury, CT
May 2020 to March 2021
• Multi-task
• collect debt
• process payments
• customer service
• good communication skills
Customer Service (Seasonal)
FTD Companies - Centerbrook, CT
December 2018 to January 2020
• I provide good customer care. Contracts/purchases/ arrangements. Tracking claims refer clients to independent vendors. Skill’s excellent listener provide as many information about the product. Positive customer interactions. Ability to multitask in every situation. Inspector / Assembly
Northeast Electronics Corp - Milford, CT
June 2017 to October 2018
Internet Savvy
Adept multi-tasked
Maintain Non-conforming log.
Microsoft managed multiple projects Word, Excel, Powerpoint Record and test data auditing Customer Service Relations Troubleshooting and Diagnostics Motivated self-starter with a strong desire to learn. Reviews Work Order Tasks for completeness prior to making logbook entries Ability to process information effectively.
Works with the project team to optimize the design and structure of subcontracts Flexible, reliable and dependable hard-worker.
Reviews Inspection Test Plans (ITPs) according to specification/ standard/ code requirements Committed to customer service.
Exceptional organization abilities.
Sales Associate
Target - Milford, CT
February 2015 to March 2017
Competitive attitude and innovative nature
Open store at the beginning of the day,
Connect with customers and build appropriate rapport to have a thorough understanding of needs. Education
High school diploma or GED
Skills
• Self disciplined Internet Savvy Adept multi-tasked Microsoft Word, Excel, Powerpoint Customer Service Relations Motivated self-starter with a strong desire to learn. Ability to process information effectively. Flexible, reliable and dependable hard-worker. Committed to customer service. Exceptional organization Competitive attitude and innovative nature English, French
• Quality Inspection
• Software Troubleshooting
• Active Directory
• Desktop Support
• Microsoft Windows
• Help Desk
• Operating Systems
• Microsoft Excel
• Customer service
Languages
• French - Expert
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