Front Desk Customer Support

Gandom Arianmehr +999*-***-**-****

(Maryam Ghayeni) *********.******@*****.***

Linkedin.com/in/gandom-arianmehr

Experienced Hospitality Manager,

Instagram.com/gandom.arianmehr

Marketing Specialist, and a TV Presenter

ECECUTIVE SUMMARY

Seasoned hospitality manager with over a decade of practical, international experience in every single

aspect of restaurant management, customer retention, staff management, events and entertainment

planning, public relations, and targeted marketing.

EXPERIENCE

SKILLS

Sales and Marketing Specialist

Event planner and

Ista property company, Istanbul, Turkey May 2021 Present

conference organizer

The companys main advertisement character for property showings.

Presenter for concerts and

Gained experience in customer support and media management for the conferences

companys clients.

Work efficiently under

pressure

Marketing Supervisor

Team player

Biltmore Hotel, Tbilisi, Georgia Oct 2019 Apr 2021

Fully familiar with fast-

Managed multiple marketing campaigns in accordance with 4 main departments:

paced environments

reception, concierge, reservation, guest retention.

Deadline focused

Supervised VIP services for Casino Jewel clients.

Excellent oral and written

Customer Relations Specialist correspondence

Casino Lion, Tbilisi, Georgia Jun 2019 Sep 2019 Has exceptional attention to

Organizing multiple marketing groups in client acquisition and client retention. VIP detail

services for loyal clients. Highly organized with a

Managed customer needs, personalized service, organized feedback systems. creative flair for projects

Supervised customer satisfaction and sales confirmation. Enthusiastic self-starter

Highly responsible

Assistant Restaurant Manager

Possess top interpersonal

Safe Fast food restaurant, Tbilisi, Georgia Jun 2018 May 2019

skills

In charge of the front desk, supervising connections between the kitchen and

serving area, menu organizer, and interior designer.

Bar Attendant

Billionaire Club, Tbilisi, Georgia Jun 2018 May 2019

LANGUAGES

Responsible for promoting weekly cocktails deals, maintaining inventory, and

processing payments.

Persian

English-speaking Public Relations Manager English

Razi Refinery Office, Tbilisi, Georgia Apr 2017 May 2018 Russian

In charge of managing the companys international communications, responding

Georgian

to clients in English, presenting the minute of meetings in English.

Turkish

Arabic

Presenter, Producer, Narrator CERTIFICATES

Navahang TV, Tbilisi, Georgia Apr 2017 May 2018

had my own TV show, content production, and broadcast Certified Cosmetics Expert

(2010)

Full-time Restaurant Manager Technical and Vocational

Training

Aqua Pub, Tbilisi, Georgia Sep 2015 Mar 2017 Mashhad, Iran

In charge of table arrangements, pre-opening checklist supervision, staff briefing,

Certified Senior Nurse

connecting kitchen and serving area, managed 50 immediate subordinates. (2008)

Tehran Dentistry Association

Restaurant General Manager Tehran, Iran

Hezaro-yek-shab (1001 Nights) Restaurant, Tbilisi, Georgia Jun 2014 Nov 2014

High-school Diploma (1999)

In charge of table arrangements, pre-opening checklist supervision, staff briefing, Somayye High School

connecting kitchen and serving area, managed 15 immediate subordinates Mashhad, Iran

Restaurant Owner

Tanin Restaurant, Mashhad, Iran May 2012 Dec 2013

Owned, managed, and designed a 538 ft2, 2-storey traditional Iranian restaurant.

INTERESTS

Had 5 full-time staff members, serving a variety of Iranian dishes.

Fitness Modeling

Restaurant Owner

Veal Burger, Mashhad, Iran Feb 2011 Mar 2012 Jogging Cooking

Owned, managed, and designed a 1076 ft2 restaurant in the citys commercial

district. Had 12 full-time staff members, serving fast food. Interior Design

Hairdresser Reading Books

Bareesa Beauty Salon, Abu Dhabi, the UAE Aug 2010 Jan 2011

Full-time hairdresser Poetry Socializing

Makeup artist

Cosmetics specialist Singing Dancing

REFRENCES

Available upon request.

Contact this candidate