CURRICULUM VITAE

S DAYANAND

Qtr NO *** N* E-sector

BARKHERA PATHANI

BHEL

BHOPAL M.P. Pin :-

462022 P

Mobile +91-938*******

WhatsApp +91-748*******

Email :- adsq5t@r.postjobfree.com

OBJECTIVE:

"To obtain a challenging and rewarding position which will provide my career growth and allow me to utilize while being resourceful, innovative and flexible"

EDUCATIONALQUALIFICATION:

10th Passed from M.P. Board.

12th Passed from M.P. Board.

Diploma (Mechanical Engineering) From NRI group of Institution’s. HOBBIES

Playing (Football, Chess, Cricket), Cooking and Traveling. PERSONAL SKILLS:

Handle challenging task and events.

Able to work hard in any situation.

Good Communication skill.

Quick Decision-Making Capabilities. Hard working. ACADEMIC:

National level player in DROP-RO-BALL.

State level player in SOFTBALL and BASEBALL.

Inter School player (Cricket, Kabaddi, Chess, Kho-Kho). PERSONAL INFORMATION:

Date of Birth : 26/03/1998

Gender : Male

Marital Status : Unmarried

Nationality : Indian

Languages Know : Hindi, English, Tamil

EXPERIENCE

1. Worked as a Customer Support Agent (CSA) in Magnum Group Bhopal from October 2020-December 2021.

JOB ROLE

• Receive inbound inquiries and disputes from customers.

• Handle 65 plus calls, and emails as well.

• Meet standards for call volume, wrap time, and talk time schedules.

• Resolve escalations received by phone, email.

• Follow-up on customer inquiries to make sure they are resolved in a timely manner.

• Provide excellent customer service with first call resolution, and accurate information while keeping professional deminer.

• Direct ownership of customer issues and concerns. 2. Worked as Data Print Operator (Part time) in Lavya IT Solution from May 2018- August 2020.

JOB ROLE

• Troubleshoots issues with printing machine and makes basic repairs.

• Maintain inventory of supplies needed to operate printing machines.

• Inspect random production samples to evaluates quality of printings.

• Drafts and submit reports for daily production totals.

• Maintain a clean area around printing machinery.

• Perform other related duties as assigned.

DECLARATION

I hereby declare that all the given information stated above is true to my knowledge and there is no adulteration regarding it.s

Date :

Place:

S DAYANAND

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