Customer Service Cage Cashier
Resume:
Luciana M Miller
Las Vegas NV 89129
******************@*****.***
Cage Cashier / Customer Service
PROFESSIONAL EXPERIENCE
Cage Cashier, August 2020 – May 2021
Silverton
• Conduct marker transactions on player accounts including withdrawals, redemptions and issuances.
• Assist customers with various cash transactions
• Assist in completing guest credit applications
• Exchange tokens, tickets and chips for cash
• Cash checks, process credit card advances and process wire transfers
• Balance the books at the end of every shift and report large transactions to the Internal Revenue Service (IRS)
• Call the Pit to verify chips if over $2000
• Nevada State Licensed for Gaming
Cage Cashier, Sept 2018 – Feb 2020
Bellagio
• Perform procedures in accordance with gaming regulations, company policies and departmental procedures.
• Cash personal checks and assist guest with cash advances in accordance with vendor instructions and specified guidelines.
• Provide excellent service consistent with the property’s core service standards and brand attributes.
• Assist patrons with general information.
• Conduct Marker and Front Money transactions on patron accounts (Deposits, Withdrawals, Redemptions and Issuances).
• Redeem all acceptable types of foreign currencies.
• Secure company assets and Balance bank at end of shift.
• Document all recordable transactions in accordance with company standards and Title 31 regulations.
• Redemption and purchase of chips and EZ Pay Tickets (TITO-ticket in ticket out).
• Redemption of Race and Sports tickets and chips
• Perform all cashier functions.
• Perform all functions in Chip Bank.
• Perform all functions in Marker Bank.
• Perform all functions in Main Bank.
• Verify various types of paid outs (drawing winners, tournament winners).
• Generate end of shift reports
• Thorough knowledge of paperwork flow regarding credits and debits.
Cage Cashier, April 2017 – Sept 2018
Gold Coast Casino Las Vegas
• Assist customers with various cash transactions
• Assist in completing guest credit applications
• Exchange tokens, tickets and chips for cash
• Cash checks, process credit card advances and process wire transfers
• Balance the books at the end of every shift and report large transactions to the Internal Revenue Service (IRS)
• Call the Pit to verify chips if over $1000
• Nevada State Licensed for Gaming
Receiving Associate - Cashier, April 2010 – March 2017
Wal-Mart, Apex, NC
• Customer Service
• Receiving Inventory
• Labeling Items for Retail
• Taking Stock to Sales Floor Cashier
Cashier - Stock, May 2006 – July 2008
Emporium Sao Paulo, Brazil
Handling all cash and credit card transactions
Balanced cash draw at close of shift
Frequently closed store and secured building
The only cashier who held a building key & security code
Customer Service Representative
EDUCATION
High School Diploma
2002 Centro De Educacao Para Jovens E Adultos
Language Fluent: English, Portuguese and Spanish
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