Shelli Crans
Bangor, MI *****
*********************@*****.***
Authorized to work in the US for any employer
Work Experience
Casino Cage Cashier
Four Winds Casino - Hartford, MI
November 2021 to Present
• cash out guests from winning tickets or chip cash in
• count monies in my drawer at the beginning and end of shift
• input all data from paperwork into the computer system
• have to balance my cash drawer every day so I have no variances
• help guests with pulling cash from credit/debit cards or checking accounts
• assisting guests with managing their players card memberships Baker
Gun Lake Casino - Wayland, MI
February 2020 to November 2021
• followed company recipes to provide baked goods for casino grab and go and casino buffet
• was trained to work in an industrial-sized kitchen along with its equipment Bartender
BANGOR TAVERN, Bangor - Bangor, MI
September 2020 to May 2021
US
• Collect money for drinks served.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Clean glasses, utensils, and bar equipment.
• Balance cash receipts.
• Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
• Take beverage orders from serving staff or directly from patrons.
• Clean bars, work areas, and tables.
Cafeteria Worker
Food service for Decatur Public schools - Decatur, MI August 2020 to February 2021
Decatur, US
• Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
• Examine trays to ensure that they contain required items.
• Place food servings on plates or trays according to orders or instructions.
• Monitor food preparation or serving techniques to ensure that proper procedures are followed.
• Record amounts and types of special food items served to customers. Cook
SISTER LAKES BREWERY
July 2020 to February 2021
Sister lakes, US
• Clean food preparation equipment, work areas, and counters or tables.
• Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
• Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
• Plan work on orders so that items served together are finished at the same time.
• Complete orders from steam tables, placing food on plates and serving customers at tables or counters.
• Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
• Perform general cleaning activities in kitchen and dining areas. Cook
MARIA'S ITALIAN RESTAURANT
March 2017 to July 2020
South haven, US
• Order supplies and stock them on shelves.
• Accept payments, and make change or write charge slips as necessary.
• Perform general cleaning activities in kitchen and dining areas.
• Plan work on orders so that items served together are finished at the same time.
• Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
• Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
• Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
• Clean food preparation equipment, work areas, and counters or tables.
• Grill, cook, and fry foods such as french fries, eggs, and pancakes. Skills & Specialization
Baking, Accounts Payable, Restaurant And Bar, Cooking And Food, Food Service, Payments, Salads, Kitchen,
Dining, Desserts
Education
High school diploma
BANGOR HIGH SCHOOL
June 1996
Skills
• Bartending
• Busser
• Catering
• Food Preparation
• Host/Hostess
• Restaurant Experience
• Serving Experience
• Food Service
• Upselling
• Banquet Experience
• POS
• Retail Sales
• Cash Handling
• Cooking
• Cashiering
• Restaurant Management
• Guest Services (10+ years)
• Kitchen Management Experience
• Food Safety
• Management
Certifications and Licenses
level 2 gaming license
October 2021 to June 2023
Assessments
Attention to detail — Proficient
August 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Proficient
Warehouse associate — Highly Proficient
August 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Bartending — Highly Proficient
January 2021
Understanding, pouring, and mixing drink orders
Full results: Highly Proficient
Food safety — Highly Proficient
January 2021
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Highly Proficient
Food service: Customer situations — Highly Proficient January 2021
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Highly Proficient
Cooking skills: Basic food preparation — Proficient January 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Verbal communication — Highly Proficient
January 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
January 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Memorization — Proficient
January 2021
Committing product or merchandise information to memory and recalling it at a later time Full results: Proficient
Attention to detail — Proficient
January 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Cashier skills — Highly Proficient
January 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient
Following directions — Highly Proficient
January 2021
Following multi-step instructions
Full results: Highly Proficient
Retail customer service — Highly Proficient
January 2021
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs. Full results: Highly Proficient
Numerical reasoning skills — Completed
January 2021
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Completed
Creating presentations with Microsoft PowerPoint — Completed January 2021
Knowledge of Microsoft PowerPoint tools and features Full results: Completed
Sales skills — Familiar
January 2021
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Customer focus & orientation — Expert
October 2021
Responding to customer situations with sensitivity Full results: Expert
Customer service — Proficient
October 2021
Identifying and resolving common customer issues
Full results: Proficient
Social media — Familiar
February 2022
Knowledge of popular social media platforms, features, and functions Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.