Customer Service Automotive Technician

RADFORD MARK

*************@*******.***

Hemet, CA 92544

SUMMARY

Well-qualified automotive repair professional skilled at conducting inspections, diagnosing issues and working with diverse vehicles. Proficient in scheduled service, reading technical manuals and scoping instruments. Dedicated Automotive Technician with 15+ years in service and repair. Friendly and upbeat professional enthusiastic about doing the work in an efficient and organized way. Focused on satisfying customers, supporting the team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills. Resourceful Auto tech demonstrates success in performing basic and advanced repairs to mechanical components, electrical parts and vehicle systems. Highly experienced with regulations governing vehicle safety and workplace efficiency. Detail-oriented approach to diagnosing and resolving tough car issues.

SKILLS

Writing work tickets

Brake systems knowledge

Engine overhauls

Gasket replacements

Coolant flushes

Engine repair

Suspension systems understanding

Troubleshooting and diagnostics

Operating pneumatic tools

Drivability issues

Troubleshooting

EXPERIENCE

Automotive Technician / Express Lube & Smog - Hemet, CA 10/2019 - Current

Tracked mechanical and repair problems and discussed solutions with shop leadership.

Troubleshot faults and devised successful solutions in a self-directed manner.

Pursued frequent opportunities to further enhance maintenance and repair skills.

Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.

Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.

EDUCATION AND TRAINING

Uti - Ontario, CA

Some College (No Degree): Automotive Technology

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