Customer Service Quality Controller

Summary

Personable and skilled in customer service.

Detail oriented, dedicated and hardworking, ensuring high quality standards are maintained.

Experienced in heavy overhead crane and forklift operation; Raymond and Crown Reach.

Adaptable, with the ability to learn and master new systems quickly.

Strong willingness to develop and learn new skills.

Ability to train new employees on machine operations.

Good health, dexterity and proficient with precision work.

Fluent in English, Hindi and Punjabi.

Experience

Tritech

2014-Present

Shop Fabric Assistant

Pipe-cutting and fitting

Pickling

Grinding and assembling

Robar Industries ltd

2014

Molding

Shake out

Grinding and welding

Warehouse work

Production Line Worker- EBCO METAL FINISHING LTD PART

2013-2014

Unloading and loading racks

Galvanize plant

Machine Operator - Bekaert Canada Ltd.

2003 - 2013

Ability to train new employees on machine operations.

Conducted general plant maintenance and cleaning.

Conducted daily quality checks according to procedures.

Completed preventative maintenance and troubleshooting on machines.

Followed safe work procedures and used personal protective equipment as required.

Used safe lockout procedures when completing machine maintenance or major clean-up.

Wire Draw operator:

Followed product specifications and work orders to create products such as fence, barbed and galvanized wire.

Monitored temperature levels and reported any variances not within specifications.

Experienced in forklift and overhead crane operation; Raymond and Crown Reach trucks

Performed quality control of products within the Galvanizing Wire Testing department.

Tagged and bagged finished products and other related duties as required.

Cleaning Line operator:

Checked the operating parameters of all the cleaning tanks, including the temperature levels.

Performed quality checks in accordance with company procedures, including inspection of the Demag crane hoist and booms.

Executed safe strap cutting procedures and cleaned the rod coils according to instructions.

Reported machine downtime and produced maintenance work orders as required.

SURREY METRO TAXI (DIV. OF GUILDFORD CABS LTD)

2009-On Going

Taxi Operator

Packer/Quality Controller – Trans-Continental Printing Press

2000 - 2003

Assisted the Printing Press operator.

Changed printing press plates, ink and paper rolls.

Prepared and tied bundles utilizing the baling machine.

Tagged and palletizing product using pallet jacks.

Additional Experience

Stock Person/Cashier – Value Village

Won “Outstanding Team Member” award on two occasions.

Provided customer service; handling questions and concerns.

Load and unloaded inventory for shipment to regional stores.

Handled cash, cheques and credit transactions.

Conducted general warehouse duties.

Steel Cutter – Supreme Steel

Seasonal

Crafted window frames for installation.

Performed routine equipment maintenance and warehouse duties.

Landscaper – Personal

Ongoing

Performed landscape and garden maintenance for clients.

Worked with various tools and equipment for landscaping services.

Training and Certification

Trained in safety standards and processes including WHMIS and MSDS protocols.

Experienced in heavy overhead crane and forklift operation; Demag Crane, Raymond and Crown Reach.

Level 1 First Aid training.

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