Scrum Master Duke Energy

Alain Nkoangyi Ngimndoh

Charlotte, NC

www.linkedin.com/in/alain-ngimndoh-4881a31b9

Senior Scrum Master

Summary:

Certified Scrum Master, Professional Scrum Master, Certified SAFe 4 Advance Scrum Master, Professional Scrum Product Owner and AWS certified Seasoned IT consultant with 8+ years of experience in Software development and business process improvement. Leading and transforming teams using Agile Methodology since 2015 (7+ years). Recent experiences include leading, coaching, and mentoring teams as a Sr. Scrum Master, and Development team.

Proficient in frameworks including SAFe, Scrum, Kanban, and lean. Proficient in Agile tools like JIRA, Version One, TFS, and confluence. Versatile communicator with experience delivering training to a variety of audiences, developing content such as instructor slide decks, workshop materials, and transforming development teams into high-performing teams.

Experience in Financial and Treasury domain. Performed as the Scrum master for multiple Scrum/Kanban teams, with a focus on guiding the teams towards improving the way they work.

Led teams in the delivery of software products using scrum frameworks. Applies methodology that supports the integration of changing customer inputs and business conditions into software development. Supports daily scrum meetings, iteration reviews and maintains.

Implement data driven improvement by identify, owning and documenting dependency and risk on Jira Align then Monitor and manage dependencies/risk with other teams to ensure smooth delivery.

Worked closely with Product Planning, Product Development and Technology groups to plan and deliver releases. Works with product owner to define and prioritize outcomes. Ensures the application of agile frameworks to the software to increase effectiveness of software development.

Organized and facilitated project planning, estimation sessions, daily stand-up meetings, reviews, retrospectives, and other Scrum-related meeting.

Ensured Agile (mainly Scrum/Kanban) concepts and principles are adhered to, and you are also seen as the voice of reason and authority.

Identified, tracked, and solved impediments and may remove roadblocks to software development, protecting the teams from interruptions and distractions. Improved the productivity of the teams in any way possible, within Agile/Lean ethics.

Provided coaching/mentoring to team members on Agile practices and processes. Lead the agile transformation and implementation while constantly evaluating and articulating the current state of agile maturity through an assessment of the organization and team’s culture, structure, processes, and behaviors

Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks

Experience in working with senior management and leadership team, including Product Managers and Product Owners to develop and execute change management approaches that enable business agility, iterative delivery, and continuous learning

Core Competencies:

Servant Leader/Facilitator

Adaptability and People Skills

Kanban

Agile Mindset, growth mindset

Software Development Life Cycle (SDLC)

Problem Solving and Risk management

Communication and Organization

Facilitation/Mentoring/Coaching

Scrum processes

Team building

Jira/Confluence

Empathy and Emotional Intelligence

Professional Experience:

Wells Fargo / Charlotte NC Oct 2021 – Present

Senior Scrum Master

Performed as the Scrum master for multiple Scrum/Kanban teams, with a focus on guiding the teams towards improving the way they work.

Led teams in the delivery of software products using scrum frameworks. Applies methodology that supports the integration of changing customer inputs and business conditions into software development. Supports daily scrum meetings, iteration reviews and maintains.

Worked closely with Product Planning, Product Development and Technology groups to plan and deliver releases. Works with product owner to define and prioritize outcomes. Ensures the application of agile frameworks to the software to increase effectiveness of software development.

Organized and facilitated project planning, estimation sessions, daily stand-up meetings, reviews, retrospectives, and other Scrum-related meeting.

Ensured Agile (mainly Scrum/Kanban) concepts and principles are adhered to, and you are also seen as the voice of reason and authority.

Identified, tracked, and solved impediments and may remove roadblocks to software development, protecting the teams from interruptions and distractions.

Assisted with internal and external communication, improving transparency, and radiating information

Improved the productivity of the teams in any way possible, within Agile/Lean ethics.

Provided coaching/mentoring to team members on Agile practices and processes.

Provided and ensure that relevant metrics have been formulated and are being utilized for the correct purpose.

Empowered the teams to self-organize.

Duke Energy Jan 2017 – Oct 2021

Scrum Master

Lead the agile transformation and implementation while constantly evaluating and articulating the current state of agile maturity through an assessment of the organization and team’s culture, structure, processes, and behaviors

Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks

Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization

Train and coach scrum masters, teams, leaders, and the entire organization on their Agile transformation journey, resulting in a positive, lean-agile culture that celebrates individuals and innovation, while enabling responses to change, delivery of robust, responsive, reliable and efficient enterprise applications.

Coach leaders to seek to understand not just how to implement agile frameworks, but also how to apply agile values and principles effectively through various frameworks

Engaged with teams across domains, product areas and capabilities to identify and enable opportunities to improve maturity, and provided relevant training, resources, and practices to increase value delivered

Led adhoc team that developed Value Streams and helped scrum teams to form a SAFe Release Train that delivered an Enterprise-level application within time, budget and with all quality requirements.

Experience in working with senior management and leadership team, including Product Managers and Product Owners to develop and execute change management approaches that enable business agility, iterative delivery, and continuous learning

Walmart - Charlotte, NC March 2015 to December 2016

Scrum Master

Transformed 2 teams from waterfall to using agile for development through workshops with senior leaders and teams to inform them how their roles changed from command and control to trusting and empowering their employees to do their jobs.

Performed agile training and lunch and learns with the teams on topics such as: Scrum events and artifacts, Kanban, scaling, user story writing, estimation, metrics, definitions of ready and done, team agreements and vision, sync meetings (Scrum of Scrums), and the benefits of communities of practice.

Conducted agile maturity reporting on all teams. Revisited the team’s progression every few sprints at the beginning of every PI planning session and came up with plans for continuous improvement.

Championed relentless improvement by ensuring teams continued inspect and adapt sessions, retrospectives, and communities of practice meetings so that information and experiences were shared.

Chase – Columbus, Ohio February 2014 to February 2015

Project Manager

Maintained close connection with project personnel to quickly identify and resolve problems.

Trained and coached key team members on production techniques to establish expectations and ensure compliance and quality guidelines.

Oversaw budgets for project, tracked expenses timelines and communicated with key stakeholders on milestones.

Develop new analytic tools to allow senior management to understand impact of each project.

Proactively communication on any risks, design, and quality issues, or increases in scope/time required to ensure projects remained on track.

Professional Qualifications

Certified Scrum Master (CSM)

Professional Scrum Master (PSM)

Certified SAFe 4 Advance Scrum Master (SASM)

Professional Scrum Product Owner (PSPO)

AWS Certified Solutions Architect Associate.

Educational Background:

University of Buea – Bachelor of Science. (Accounting)

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